Fast forward to 2015 and the issue of the relationship between business and IT and the connection with the customer is as contemporary as any issue in enterprise software today, yet so few organizations have been able to do a really good job of having the business work effectively together or connecting with their clients across the entire customer lifecycle.
I've not caught a body while working myself, but my current boss's body count is 8, and a prior boss of mine is well into double digits. I did have someone drop from a coronary in front of me, but he died in the ambulance (Yes, hoteliers know exactly how many on-property deaths they have been privy to in many cases. Unless you've lost count...).
Marketers have gotten "too good" at using the Web to promote their products. Philosopher David Weinberger, a co-author of The Cluetrain Manifesto, warns that we need to be vigilant in order to preserve what the Internet and the Web started out as: a place primarily about connection and not solely about content. He offers these ideas.