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Managing Conflict

Three Tips for Managing Conflict via Email -- Before You Even Begin to Manage the Conflict Itself

Joseph Bubman | Posted 12.04.2012 | Business
Joseph Bubman

As a globalized workforce increasingly turns to email to manage inevitable conflict, the impact of how we communicate by email is greater than ever.

Six Ways To Keep Your Cool When You've Been Burned

Ed and Deb Shapiro | Posted 11.17.2011 | Healthy Living
Ed and Deb Shapiro

It's important that we acknowledge what we are feeling -- all the anger, unfairness, and aversion -- and really honor how hurt we are.

How To Manage Conflict Effectively

Delia Lloyd | Posted 11.17.2011 | Healthy Living
Delia Lloyd

I think we've all been in a situation where something goes wrong, and our first inclination is to kick or scream or throw things. Then cooler heads prevail, and we realize that we actually need to manage the conflict, rather than just vent.