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Mandatory Arbitration

How Spotify Lets Your Rights Get Lost in the Fine Print -- and What You Can Do About It

Nan Aron | Posted 05.26.2015 | Business
Nan Aron

Buried in the fine print of those "terms and conditions of use" is a forced arbitration clause. That means that if you have a dispute with Spotify, you have to take your case to a decision maker at a firm they choose -- not a judge or jury. In addition, if Spotify violates the rights of thousands, even millions, of its listeners, they can't band together to seek justice.

CFPB Study Proves Forced Arbitration Harms Consumers; Agency Should Prohibit the Practice Wherever It Can

Nan Aron | Posted 05.20.2015 | Politics
Nan Aron

Our film Lost in the Fine Print shows what happens when consumers and employees are prevented from standing up for their rights in court and instead forced to go before an arbitrator hired by the very company that wronged them. Much of the time, forced arbitration clauses mean those disputes never go anywhere at all. Now there is a new mass of additional evidence.

Consumers Fight Big Banks for a Day in Court

Rep. Dennis Kucinich | Posted 10.17.2012 | Business
Rep. Dennis Kucinich

The public at large is finally learning about abuses in the credit card banking industry. Over time, the banks may change their policies. But as a consumer, you must learn your rights, and you must insist that your rights are upheld.

Fight With Me

Dan Solin | Posted 05.25.2011 | Business
Dan Solin

Find out the position of the candidates on the Fairness in Arbitration Act of 2007. This proposed legislation would ban mandatory arbitration clauses in consumer agreements, including agreements with stock brokers and advisors.