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Manners Expert

Carve Out A Career (And Life) That Brings You Joy

Diane Gottsman | Posted 07.27.2016 | Healthy Living
Diane Gottsman

Here are five of my tips to contemplate as you reach for your goals.

How a Micromanager Boss Can Let Go and Delegate

Diane Gottsman | Posted 04.27.2016 | Business
Diane Gottsman

If you find yourself exhausted at the end of the day, feeling the weight of the world on your shoulders, ask yourself whether any of the following sta...

Encouraging a Creative Company Culture

Diane Gottsman | Posted 04.21.2016 | Business
Diane Gottsman

The time and energy you put into strengthening company morale will prove to be a wise investment. The rewards are numerous and evident in happier employees who are excited to do their best.

Ask the Etiquette Expert: New Baby Etiquette

Diane Gottsman | Posted 04.01.2016 | Parents
Diane Gottsman

The excitement over a new arrival often leaves everyone feeling overwhelmed. Here are my tips on celebrating a baby without forgoing your good manners.

Dealing With an Unpleasant Coworker

Diane Gottsman | Posted 03.15.2016 | Business
Diane Gottsman

Few things can suck the joy out of the workplace like an unpleasant coworker. Interacting with someone who is abrasive, rude, negative or otherwise di...

Ask the Etiquette Expert: Making the Most of a Temporary Job Position

Diane Gottsman | Posted 01.19.2016 | Business
Diane Gottsman

Whether you are between jobs or just starting out, a temporary position can do far more than just help you stay financially afloat as you pursue your desired role. Short-term employment is a great way to fine tune your skills and explore fresh opportunities. It may even serve as a pathway into full-time employment.

Ask the Etiquette Expert: Breaking the Habit of Overusing an Apology

Diane Gottsman | Posted 01.11.2016 | Business
Diane Gottsman

Overuse of the term "sorry" can mean you'll come across as insecure and powerless, conveying a lack of authority. Prefacing a statement with an apology places you immediately in a subordinate position and puts you at a disadvantage.

The Do's and Don'ts of an Unforgettable Thank You Note

Diane Gottsman | Posted 01.06.2016 | Business
Diane Gottsman

The first week of the New Year has many of us committing to personal development and the strengthening of meaningful relationships. As you master new skills, think more positively, grow your company and learn to use all of the technology you own, why not begin with a thoughtful thank you note?

10 Things Every Holiday Host Should Know

Diane Gottsman | Posted 12.07.2015 | HuffPost Home
Diane Gottsman

When others ask if there is anything they can do to assist, do not hesitate to share a slice of the workload. They will feel great about playing a part in a successful evening and you will feel more at ease with less on your plate. Hand them a personalized apron and let them pitch in.

Holiday Party Conversation: From Awkward to Awesome

Diane Gottsman | Posted 12.02.2015 | Business
Diane Gottsman

Beyond the decorations, gingerbread martinis and the perfect party outfit, holiday gatherings are all about the people. That's why part of your preparation as a guest should include being ready to chat.

How To Plan The Perfect "Friendsgiving"

Diane Gottsman | Posted 11.20.2015 | HuffPost Home
Diane Gottsman

The two main ingredients are great friends and good food. From there, make it as formal or casual, traditional or trendy as you desire.

Five Ways to Professionally Disagree in Business

Diane Gottsman | Posted 11.18.2015 | Business
Diane Gottsman

Most of us strive to be team players, getting along with colleagues and contributing to a harmonious atmosphere at work. That said, there will be times when we disagree with someone else's opinion in the office.

Food Allergies and Dietary Restrictions at the Holiday Table

Diane Gottsman | Posted 11.09.2015 | Taste
Diane Gottsman

Special memories are made when friends and family gather together for a festive meal. When food allergies are involved, the host and the guest have an...

How to Help a Friend Dealing With Divorce

Diane Gottsman | Posted 10.28.2015 | Women
Diane Gottsman

When a friend or relative is going through a divorce, it can be difficult to know what to do or say as you wrestle with your own conflicted feelings about the situation. Thankfully, your role is not to offer professional counseling, but rather, to walk with them during this challenging time.

How to Be a Better Listener

Diane Gottsman | Posted 10.09.2015 | Business
Diane Gottsman

Listening with intention is not always an easy task. In our daily lives, we are full steam ahead with demanding schedules, tasks, to-do lists and family obligations. We often do not take the time to process a person's entire message before responding.

Job Search Etiquette: Interviewing While Employed

Diane Gottsman | Posted 10.05.2015 | Business
Diane Gottsman

While in the market for a new job, you will always appear to be a stronger candidate when you are a valued asset to a team - even if it is a team you plan to leave. Arriving to an interview "unemployed" may raise a red flag and potentially pose some cause for concern.

Dealing with a Difficult Client: When to Call It Quits

Diane Gottsman | Posted 09.25.2015 | Business
Diane Gottsman

While it is admirable to strive for client-pleasing service, there may come a point where your company is better served by ending a difficult business relationship. Firing a problematic client offers some advantages.

Six Signs of a Deceptive Office Personality

Diane Gottsman | Posted 09.22.2015 | Business
Diane Gottsman

Building trusting relationships in a professional setting makes interacting with clients and coworkers more enjoyable. On the other hand, working side by side with a person who gives off an untrustworthy vibe can be a challenge and a chore. As you determine where you should invest your energy, here are a few behaviors to look out for in the office (and in life!).

8 Steps to an Engaging Elevator Speech

Diane Gottsman | Posted 09.08.2015 | Business
Diane Gottsman

Because you never know when or where you might meet a prospective client or referral, it pays to be ready with a simple and compelling reply, often referred to as an "elevator speech."

Ask the Etiquette Expert: Office Birthday Celebrations

Diane Gottsman | Posted 07.30.2016 | Business
Diane Gottsman

Depending on the size of your team, you could easily find yourself being offered a slice of birthday cake nearly every afternoon if your company doesn't have a policy in place.

Summer Business Attire for Women: Basic Do's and Don'ts

Diane Gottsman | Posted 06.15.2016 | Style
Diane Gottsman

Though it may be tempting to relax your wardrobe when you see your office mates come into work wearing clothes that could pass for a Saturday pizza and movie date, you'll look and feel more professional with a few updates.

Supper Club Guest Etiquette: Part II

Diane Gottsman | Posted 06.09.2016 | HuffPost Home
Diane Gottsman

If you have the good fortune of being invited to a supper club, there are a few things you can do to add a bit of mannerly fun to the dining occasion.

How to Recover When You Overshare

Diane Gottsman | Posted 05.22.2016 | Business
Diane Gottsman

Yes, we've all done it. Made a comment that we wish we could immediately retract but as one of my favorite sayings goes, "You can't unscramble an egg." Try as you might, it's often difficult to recover from a verbal misstep. Or worse, an entire conversation you wish you could retract!

Public Speaking Etiquette - 10 Solid Ways to Get Yourself Noticed

Diane Gottsman | Posted 05.18.2016 | Business
Diane Gottsman

Most people would rather have a root canal than stand up in front of a crowd and make a speech, even among their own peers. Yet, one of the most efficient and effective venues for getting yourself noticed is speaking to a group of people with a message.

How To Efficiently Work From Home: Etiquette Do's And Don'ts

Diane Gottsman | Posted 05.11.2016 | Business
Diane Gottsman

A strong case can be made for taking the extra time to plan your day and supercharge your success. Here are my etiquette suggestions for proficiently working from a home office.