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Mcdonalds Service

How About Some 'Happy' With That Happy Meal?

Chris DeRose | Posted 07.01.2013 | Business
Chris DeRose

McDonald's has a long way to go, but let's applaud them for publicly admitting that its declining service is unsustainable for a multi-billion dollar brand in a ferociously competitive industry.

McDonald's Employees Need To Smile More, Execs Say

The Huffington Post | Ron Dicker | Posted 04.11.2013 | Business

Hey, McDonald's employees, smile! The fast-food giant is urging its franchises to be more congenial with customers, the Wall Street Journal report...