I thought I was witnessing the end of an era, the death of an institution. It turned out that, 10 years ago, I actually was witnessing the end of an era while living through the formative stages of another.
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Wanting to re-frame issues in a good light isn't just idealism; it's responsible business and effective persuasion. It's a little bit of subliminal manipulation -- all good as far as I'm concerned.
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