Now is the time for medical communities everywhere to examine existing processes critically, pursue thoughtful advances in how we deliver care, and promote a culture that engages staff in the improvement process. Taking care of patients is not only about the therapies we provide but also having the most effective care delivery systems possible. By that metric, American health care still has significant room to grow.
Mistakes in health care are much more complex. Most errors result from multifaceted problems such as poor communication, inadequate staffing of nurses, or records and charting that is not up to date with technology. The answer is for each person as a consumer to take responsibility for his or her own health.