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Mercantile Capital Corporation

15 Do's and Don'ts to Consider Before Buying Into or Opening up a Franchise

Chris Hurn | Posted 06.22.2013 | Small Business
Chris Hurn

Here are 15 tips (in no particular order) I've learned firsthand through my experience with Kennedy's for those of you thinking about buying into a franchise or opening up your own.

Stuffed Giraffe Shows What Customer Service Is All About

Chris Hurn | Posted 07.17.2012 | Good News
Chris Hurn

Most people have experienced outstanding customer service in one form or another -- an attentive server at a restaurant or a retail store employee who goes the extra mile.