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Modern Manners Expert

Airline Courtesy: Shrinking Seat Etiquette

Diane Gottsman | Posted 11.09.2014 | Travel
Diane Gottsman

As airplanes become increasingly cramped and uncomfortable, good etiquette is more important than ever. Here are the new rules for air travel.

Ask The Etiquette Expert: How Should I Prepare For My First International Business Trip?

Diane Gottsman | Posted 11.04.2014 | Travel
Diane Gottsman

Taking care of details before you depart can make the difference between a smooth trip and a traveling nightmare. Here are a few first steps to get you started on the right foot.

The Etiquette of Borrowing and Lending Money

Diane Gottsman | Posted 10.20.2014 | Money
Diane Gottsman

Borrowed money creates a layer of tension and can strain the strongest of relationships, despite the best of intentions. Is it possible to borrow or loan money and keep your relationship intact?

Business Etiquette: 7 Ways Women Undermine Their Professional Success

Diane Gottsman | Posted 12.01.2013 | Business
Diane Gottsman

You've worked hard to build your career, but despite your best professional efforts, a few bad habits may still be chipping away at your success. Don't undermine your professionalism by actions done on auto-pilot that could convey uncertainty or insecurity.

Travel Etiquette: How to Pack Your Suitcase Like a Pro

Diane Gottsman | Posted 09.12.2013 | Travel
Diane Gottsman

Whether your fall travel plans include business meetings, leaf peeping in New England or a seasonal trip to visit family, a few easy packing tips will get your trip started off on the right foot.

Ask the Etiquette Expert: How Can I Make the Most Out of My First Job Experience?

Diane Gottsman | Posted 10.26.2013 | Business
Diane Gottsman

Finish what you start. This seems simple, but doing what you say you are going to do is the first step to establishing a strong professional reputation. If you say you are going to do something, follow through. No excuses.

Business Etiquette: How to Handle an Offensive Remark

Diane Gottsman | Posted 10.19.2013 | Business
Diane Gottsman

While being on the receiving end of an insult can be jarring, if you're routinely around a person who dishes out cutting remarks, it pays to be prepared. Here are ten ways to respond the next time someone says something rude.

Happy Hour Etiquette

Diane Gottsman | Posted 10.06.2013 | Business
Diane Gottsman

There are obvious benefits, and downfalls, to attending the office happy hour. Here are a few tips to make the most out of mixing beer with business.

Suiting Up for Success: Job Interview Attire For Men (Part II)

Diane Gottsman | Posted 07.17.2013 | Business
Diane Gottsman

Making a positive statement is never more important than when you walk into the room for a job interview. First impressions are lasting, and a job interview is not the time to cut corners on your professional image.

Suiting Up for Success: Job Interview Attire for Women (Part I)

Diane Gottsman | Posted 07.16.2013 | Business
Diane Gottsman

If you are a recent college graduate, or jumping into the workforce after an extended break, setting yourself up to stand out from your competition is a professional priority.

Concierge Etiquette

Diane Gottsman | Posted 07.11.2013 | Travel
Diane Gottsman

The ultimate goal of a hotel concierge is to offer an exemplary customer service experience to their hotel guests. "Concierge" means "Keeper of the Keys," and he or she must be an authority on current social events and local information.

Wedding Etiquette Do's and Don'ts for the Bride, Family and Friends

Diane Gottsman | Posted 06.26.2013 | Weddings
Diane Gottsman

This is the time of the year when everyone seems to have questions about wedding etiquette. The following are a few do's and don'ts to help get the wedding season off on the right foot, whether you are going to a wedding in the near future or planning ahead for next year.

Airplane Etiquette: 10 Tips to a Mannerly Flight

Diane Gottsman | Posted 07.15.2013 | Travel
Diane Gottsman

Keep these tips in mind as you prepare for your next flight.