iOS app Android app

Mortgage Servicing

What Happens When the Lender Miscalculates the Payment?

Jack M. Guttentag | Posted 07.13.2016 | Business
Jack M. Guttentag

I once had occasion to deal with two letters from readers that came in on the same day, both involving lender mistakes in the calculation of the payment. In the first, the payment was set too high but the borrower didn't know it and completely misunderstood the consequences.

Zach Carter

Consumer Watchdog Finds Mortgage Abuses Still Rampant | Zach Carter | Posted 08.22.2013 | Politics

The Consumer Financial Protection Bureau on Wednesday issued a report detailing a host of failures in basic mortgage payment processing at U.S. financ...

Shahien Nasiripour

Banks Caught In How Many Mortgage Settlement Violations? | Shahien Nasiripour | Posted 06.19.2013 | Politics

The government-appointed monitor overseeing mortgage practices as part of last year’s robo-signing settlement between five big U.S. banks and dozens...

Mortgage Settlement Helping Homeowners and Exceeding Expectations

Shaun Donovan | Posted 05.08.2013 | Business
Shaun Donovan

The settlement has already far surpassed our initial expectations of total consumer relief and will likely grow to more than $50 billion. And yet, some remain unconvinced that the settlement is really making a difference or that banks are beginning to meet their obligations.

Ben Hallman

Mortgage Settlement Relief Fails To Reach Millions Of Foreclosed Homeowners | Ben Hallman | Posted 03.05.2013 | Business

Betsy Berry was worried she would lose her home just outside of New Orleans. Though she had never missed a payment on her mortgage, she says, Bank of ...

Mortgage Servicing: Don't Fall Through The Cracks

Anna Cuevas | Posted 11.06.2012 | Money
Anna Cuevas

If you communicate with your mortgage servicer in writing and do not receive an adequate response, you should notify your local or state consumer protection office.

What's in Your Wallet? Hopefully Your Share of the National Mortgage Settlement

Adam Levin | Posted 11.07.2012 | Money
Adam Levin

Hell has frozen over! After years of lawsuits and investigations by federal and state law enforcement agencies mortgage servicers are finally being forced to repay some of the billions of dollars they stole from American consumers. Unfortunately, the timing couldn't be worse.

Holding the Banks' Feet to the Fire

Shaun Donovan | Posted 10.10.2012 | Business
Shaun Donovan

The $25 billion mortgage servicing settlement won't solve all of housing problems overnight. But the story of Katie Diaz and the countless others like her does not suggest that the settlement is failing -- but rather the importance of holding the banks' feet to the fire in the months to come.

Protesters Occupy Shareholder Meeting At Major Bank

Reuters | Posted 07.15.2012 | Business

* Gorman faces tough questions from protesters * Shareholders approve pay and director proposals * Chants drown out vote...

Home Loans Can Walk, Your Mortgage Nightmare Explained

Ben Hallman | Posted 05.22.2012 | Home
Ben Hallman

These days home loans, especially loans in default or otherwise in distress, get traded around more often than a mid-career relief pitcher.

Zach Carter

Protesters Swarm JPMorgan Shareholder Meeting Demanding Action On Foreclosures, Human Rights | Zach Carter | Posted 07.17.2011 | Business

WASHINGTON -- More than 1,000 activists descended on JPMorgan Chase's annual shareholder meeting Tuesday, according to community organizers present at...

Yepoka Yeebo

Jury Awards Homeowner $21 Million In Mortgage Lawsuit | Yepoka Yeebo | Posted 05.30.2011 | Business

A federal jury has awarded a Georgia man more than $21 million in a lawsuit pitting the homeowner against one of the nation's largest mortgage service...

Yepoka Yeebo

Facing Foreclosure Without Missing A Payment: One Couple's Housing Nightmare | Yepoka Yeebo | Posted 05.25.2011 | Business

This post has been updated. For the past 30 days, Kendra and Todd Parker have been trying to figure out what to tell their four children, fearing th...