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Nyc 911 System

NYC Dispatcher Spent 8 Hours On Stroke Call

AP | Posted 06.18.2013 | New York

NEW YORK -- A New York City emergency dispatcher is being hailed for spending nearly eight hours on the phone with a woman who had suffered a stroke w...

Glitches In New NYC 911 System

AP | COLLEEN LONG and JENNIFER PELTZ | Posted 07.31.2013 | New York

NEW YORK — Operators at the nation's largest 911 hub were forced to use pen and paper to communicate emergencies to dispatchers this week when a...

REPORT: City's 911 System Fraught With Delays And Errors

AP | SAMANTHA GROSS | Posted 07.04.2012 | New York

NEW YORK — The city's overhauled 911 system is beset by delays and errors that could leave callers without help for crucial seconds in an emerge...