Over at my telephone/internet/cable company, they play one lite jazz segment over and over. For more than an hour I listened to this ditty, all 30 seconds of it, before it repeated and repeated. It was minimalist hell.
'Customer service -- May I help you?' We all long to hear those words, but more often than not when you call customer service you become trapped in the abyss of telephone hell -- a maze of automated systems, on-hold extended silences and frustrating pathways.