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Patient Satisfaction

Some Thoughts on Improving Patient Satisfaction Scores

Eric J. Hall | Posted 08.13.2016 | Healthy Living
Eric J. Hall

So don't think for a moment that chaplains are simply "supporters." Healthcare chaplaincy is a clinical discipline. Doctors and nurses can heal the body, but healing the spirit takes a very different kind of training.

A Dark Day and a New Dawn -- The Evolution of Higher Education and Workforce Learning

Julian L. Alssid | Posted 05.09.2015 | Education
Julian L. Alssid

Colleges close and merge, but that this happened so quickly to a school of such standing was a disturbance of a different dimension. If Sweet Briar was a glimpse of one future for higher education, I got a look at an alternate future in Oakland.

Hospital Executives Beware: Impatient Patients Are Taking Charge

Tasha Eurich, Ph.D. | Posted 11.17.2014 | Business
Tasha Eurich, Ph.D.

Without a change in course, hospital executives are danger of going the way of the railroads -- this industry held an unquestioned monopoly... until it didn't. If executives don't adapt to the new realities of health care, they too could wake up one day to find that they've become obsolete.

How Well Do You Know Your Doctor? Why It Matters

Posted 11.06.2013 | Healthy Living

How well do you really know your doctor? A small new study in the Journal of Orthopaedic Trauma suggests that the more people know about their doct...

Are Doctors the Canary in the Coal Mine of Medicine?

Dike Drummond, M.D. | Posted 03.28.2013 | Business
Dike Drummond, M.D.

High patient volumes, the hassles of Electronic Medical Records (EMR), political uncertainty and changing reimbursement rates are all cited in surveys and online forums as new and increasing sources of stress for doctors.

Which City Has The Happiest Hospital Patients?

The Huffington Post | Posted 01.09.2012 | Healthy Living

Who's happiest with their hospitals? A new analysis of patient satisfaction for 295 hospital markets by Kaiser Health News could help to answer th...

America's Health Care Addiction

Craig Bowron | Posted 05.25.2011 | Politics
Craig Bowron

How does a country with perhaps the most innovative health care system in the world produce average health care outcomes? It's simple: much of the innovation hasn't delivered.