The Catholic Church might be terrible at crisis management and the pope may not be perfect. But what might emerge from this dark episode is a more transparent, more accessible, and more sensitive Church.
The Catholic Church has chosen the comfortable approach to its communications during this ongoing sex abuse scandal: to cloister itself. Systematically, it has closed down any venue or platform for discussion.
The Vatican -- not a local parish, or a local papal leader, but the Vatican itself -- stands accused of halting an investigation into a Wisconsin priest believed to have molested 200 deaf boys over a 20-year period.