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Powerless Communication

Susan Cain: 7 Ways to Use the Power of Powerless Communication

Susan Cain | Posted 09.01.2013 | Women
Susan Cain

When people think you're trying to influence them, they put their guard up. But when they feel you're trying to help them, or to muse your way to the right answer, or to be honest about your own imperfections, they open up to you. They hear what you have to say.