Now is the time for medical communities everywhere to examine existing processes critically, pursue thoughtful advances in how we deliver care, and promote a culture that engages staff in the improvement process. Taking care of patients is not only about the therapies we provide but also having the most effective care delivery systems possible. By that metric, American health care still has significant room to grow.
In the past five years, we have committed $33 billion in taxpayer dollars to digitize our nation's health care data. The need was unquestionable, and the potential gains are tremendous. However, the system that has emerged has essentially replicated the acute care-focused health system that has been failing us for decades.