Far too many people have a negative opinion of business. They view business as "The Man" holding down the "little guy" to achieve success at all costs, and that success is often thought of as piling up mounds of cash for their personal benefit at the expense of others.
Remember that the brain, like the body, needs rest. Allow employees to take advantage of brief downtime several times a day so they return to their desks mentally refreshed. Respect their vacation time with their family and friends.
Performance is so vital because it is the foundation for two higher-order goals of personal and organizational success in the business world: productivity and profitability. The only way to maximize these two is to maximize performance.
My grandmother raised four kids, and became a single parent when my grandfather passed on and my younger uncle was a tender 14. Learning to become profitable was not something she even thought about. She was "savvy" before savvy was a "business" household name.
If we don't know what is wrong, we can't fix it. When we monitor our performance based on relevant metrics and compare our findings against our peers, we can enhance the user's experience and in turn enhance profitability.
Privately held accounting, tax prep, bookkeeping and payroll services companies (NAICS code 5412) posted an average annual net profit margin of 21.2 percent, based on financial statements filed during the 12-month period ended February 2013.
If you really want to be a good student of the Buddha and you're willing to take on a difficult learning assignment, here's a radical suggestion: love your problem people. They can teach you lessons that wonderful people never can.
Any seasoned salesperson will describe a sales-positive customer in the following terms: relaxed, focused, high-trust, happy. The question is, can salespeople consciously create these biochemically-induced states?