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Reputation Management

How To Get Your Digital Affairs In Order

Tracy Darchini | Posted 07.16.2016 | Fifty
Tracy Darchini

Let's face it. Any one of us, regardless of age, can face an untimely departure from this world. In such an event, what would your digital legacy say about you for generations to come?

Reputation Control Equals Cyber Security

Alan W. Silberberg | Posted 06.22.2016 | Technology
Alan W. Silberberg

The Internet can be an upside down, sideways kind of place when your own Reputation is at stake. Topsy-turvy doesn't even begin to cut it when your pe...

Has Donald Trump Become the Poster Child for Entertainment Public Relations?

Dick Guttman | Posted 05.19.2016 | Media
Dick Guttman

Has Donald Trump become the poster child for entertainment public relations? To the denigration of real PR pros, yes. None us escaped awareness of t...

4 Reasons Why You May Need Reputation Management

Darius Fisher | Posted 05.12.2016 | Technology
Darius Fisher

As I discussed in a previous post, people must change their behavior in order to truly change their reputation - if your bad behavior got you into trouble in the first place.

Why Reputation, Credibility and Trust Are the Currency in the Sharing Economy

Daniel Burrus | Posted 05.06.2016 | Business
Daniel Burrus

The rise of social media has led to us becoming our very own PR manager. There is an increasing pressure to manage our online reputation with a lot of...

The Reputational Cyber Security of the #Panamapapers

Alan W. Silberberg | Posted 04.06.2016 | Business
Alan W. Silberberg

The Panama Papers as released this past week are a really huge data dump, in fact one much larger in scale than that of Wikileaks, and the largest to ...

Why Online Reputation Development Matters for Your Brand

Brian Hughes | Posted 03.31.2016 | Business
Brian Hughes

In the digital age, responding to customer complaints is insufficient: brands need to proactively bolster trust and credibility through reputation development. This starts with communicating with your customers where they are. Monitor social media and be ready with a prompt response. Offer online live chat to address complaints securely and privately. Next, put the power of online reviews to work for your business.

Bad Public Relations, Poor Judgment or Just Today's Social Media?

Scott MacFarland | Posted 03.30.2016 | Business
Scott MacFarland

What we used to call bad PR years ago when I first started my career is now just part of the social media universe. People are ranting and raving about a business that may or may not be underperforming.

4 Ways to Handle Unfavorable Photos Online

Darius Fisher | Posted 03.29.2016 | Technology
Darius Fisher

If you have been hacked or had photos from the past resurface, there are actionable steps to minimize the damage and gain control of your brand. Below are four tips on what to do if unfavorable photos of you or your company appear online.

Communicating: You Have the Right to Remain Silent

Jeffrey Sharlach | Posted 03.28.2016 | Business
Jeffrey Sharlach

Sticks and stones may indeed break your bones but was it ever really true that "words will never hurt you?"

Tips for Trump

Christopher Brauchli | Posted 03.11.2016 | Politics
Christopher Brauchli

Herewith a few suggestions for Donald Trump that may be of help to him when he becomes president. That he needs them is suggested, among other things, by recent comparisons of him to Adolf Hitler.

Business Leaders Must Embrace Social by Design: Trust and Reputation Weighs in the Balance

Harlan Loeb | Posted 02.26.2016 | Business
Harlan Loeb

If a picture paints a 1,000 words, a transcendent symbol, image, or storyline can powerfully galvanize an enduring value or vision. Everything now is...

Why You Don't Need A Personal Brand

Joanne Tombrakos | Posted 02.22.2016 | Business
Joanne Tombrakos

You don't need a personal brand. Yes, I did just write that. Me, who among other talents and skills, include personal branding expert in their port...

Trust in Boards: A Leading Indicator of Performance

Harlan Loeb | Posted 01.25.2016 | Business
Harlan Loeb

Corporate boards today confront one blockbuster challenge after another, from corruption to product defect to employee mistrust to cybercrime. As a re...

When it Comes to Reputation, Judgment Trumps Algorithms

Chris Komisarjevsky | Posted 12.29.2015 | Impact
Chris Komisarjevsky

Reputation defies a formulaic approach. Protecting, rebuilding or mitigating risk to reputation -- whether a proactive initiative or one following a crisis -- does not come in a neat, data-driven box, with a clear-cut solution, mapped out for all to see.

Press Agents of the World, Arise... An Excerpt From 'Starflacker: Inside the Golden Age of Hollywood'

Dick Guttman | Posted 11.12.2015 | Entertainment
Dick Guttman

Once upon a time a film that dare not speak its name ("The Sweet Smell of Success") cast an evil spell upon all press agents, decreeing that they should dwell and devise forever under a cloud of skepticism about the ethics of their craft.

Volkswagen and the Price of Reputation Risk

Dante Disparte | Posted 09.28.2015 | Business
Dante Disparte

While the noxious smog is still spreading over Volkswagen's alleged emission-rigging, questions emerge about how and if the world's largest automaker by volume can regain its footing. Mr. Matthias Mueller, VW's newly appointed CEO, has an unenviable task before him.

Naked and Trending

Todd Lapidus | Posted 09.17.2015 | Business
Todd Lapidus

Customer comments expose us. Excluding the customers who review to get something for free, many of the remaining comments are requests for communicati...

People Are Talking

Doug A. Sandler | Posted 09.08.2015 | Business
Doug A. Sandler

If you take your focus off you and work toward helping others, you will begin to see that keeping your reputation in the plus column is not as difficult as you would have imagined. Another way to gain a greater sense of control over managing your reputation begins when you understand why people trust you, why they like you and what they remember about you.

Michael Brown Should Take Responsibility for his Hurricane Katrina Mistakes

Melissa Schwartz | Posted 09.02.2015 | Politics
Melissa Schwartz

Brown didn't take responsibility for the mistakes of the past. His love letter to himself was about all of the ways he was wronged or misunderstood. His regrets seems to revolve around not more accurately predicting how the media and congressional investigators would spin his words, take what he said out of context, or lay blame at his door.

3 Sure-Fire Ways to Undermine Your Leadership Integrity

Chester Goad, Ed.D. | Posted 08.26.2015 | Business
Chester Goad, Ed.D.

When you possess leadership integrity, people trust your decisions. They understand you have a vision, and because of your positive influence they take ownership in the plan, the process and the product.

#CYBERSECURITY: Crossover from Cyber to Real World

Alan W. Silberberg | Posted 08.10.2015 | Technology
Alan W. Silberberg

Cybersecurity used to be be the geek's eagle's nest. it was hard to understand, hard to get to, hard to see the impact and need often times. If there was a CIO or CISO, he/she would not be in the board room too often, and usually the budgets were the first to go in any budget change environment

Is Digital Freedom Costing Us Our Best Businesses?

Hannah Lamarque | Posted 08.10.2015 | Business
Hannah Lamarque

If 2014 will be remembered for anything in the business industry, then surely it is the online blooper. Since social media became a necessary part of business making and customer reach, the amount of mistakes that we have seen major companies make has increased tenfold, and with it, many reputations have been all but destroyed.

Reputation Control + Cybersecurity Hurt In OPM Hack

Alan W. Silberberg | Posted 07.15.2016 | Technology
Alan W. Silberberg

Reputation. It is hard to get, hard to maintain, hard to control; especially in an era of hacking by governments and criminals alke.

Five Steps to a Great Reputation, by The Donald

Alan Kelly | Posted 07.12.2016 | Comedy
Alan Kelly

Hi everyone. Since I'm such a great speaker - I mean a really great speaker - I'm going to show you how great a writer I am and let you in on a couple of my secrets for having a reputation as great as mine. Ivanka loves 'em. And she's so hot, I know they're right.