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Rudeness, Responsiveness, Respect ... a Bridge Over Troubled Email Waters

Jim Finkelstein | Posted 07.30.2014 | Business
Jim Finkelstein

Do any of us get too many emails to be rude, not respond, and not show respect to those who are sending us matters of substance? And who gets to define what is and isn't a "matter of substance?"

Don't Shoot the Second Arrow!

Susan Bernstein | Posted 06.08.2014 | Healthy Living
Susan Bernstein

Apparently, the Buddhists say that any time we suffer misfortune, two arrows fly our way. The first arrow is the actual bad event, which can can, indeed, cause pain. The second arrow is the suffering. That's actually optional. The second arrow represents our reaction to the bad event.

The Responsiveness Advantage for Salespeople

Rajesh Setty | Posted 01.25.2014 | Business
Rajesh Setty

The scarcest commodity today is mindshare. With the rise of social media, social networks and the smart phones, it is not surprising that "attention s...