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Return Policy

Proof That You Can Return Anything to Wal-Mart (But Should You?)

Aimee Heckel | Posted 06.26.2014 | Comedy
Aimee Heckel

I tried --unsuccessfully -- to join the cult of the beturners, folks who buy something with the explicit intention of using it one time and returning it. It's part stealing, part retail-borrowing, and pure evil. We all know about beturning, but no one likes to talk about it.

The Customer's Not Always Right

Evanne Schmarder | Posted 11.20.2012 | Small Business
Evanne Schmarder

Let's face it, not every interaction or transaction will go off without a hitch. However, the way you handle these opportunities in disguise will be a driving factor in customer loyalty and return/referral business.

Luxury Retailer Facing 'Sex For Merchandise' Lawsuit

The Huffington Post | Harry Bradford | Posted 05.31.2012 | Business

Personal shoppers should know their client's tastes, but it may be best if they don't share some of them. Like taste in men, for example. Patricia...

Need To Return A Gift? Read This First

The Huffington Post | Kaitlyn Davis | Posted 10.11.2012 | HuffPost Home

Flickr Photo by Kevin Dooley Everyone's gotten a few Christmas or Hanukkah gifts that they're not exactly thrilled with, but returning them can b...