Ritz Carlton

Stuffed Giraffe Shows What Customer Service Is All About

Chris Hurn | Posted 05.21.2012

Chris Hurn

Most people have experienced outstanding customer service in one form or another -- an attentive server at a restaurant or a retail store employee who goes the extra mile.

Child Wonder and Pierogies: A Recipe for Creating A Great Chef (Like Ryan Artim)

Jeryl Brunner | Posted 04.23.2012

Jeryl Brunner

Ryan Artim is a self-described "food whisperer." He explains, "I talk to guests through food. And I'm always thinking of how to take it the next level."

Chris Kirkham

Federal Student Loan Dollars Paid For This Ritzy View

HuffingtonPost.com | Chris Kirkham | Posted 02.17.2012

TRUCKEE, Calif. -- After two years of intense scrutiny and new federal regulations that have cut into booming enrollments at for-profit colleges, the ...

PHOTOS: 3 Fab Florida Hotels To Visit This Winter

Courtney Cachet | Posted 04.08.2012

Courtney Cachet

I visited these three spots recently and think they all offer something distinctly different, but equally fabulous for everyone's lifestyle and budget.

Bedbugs Found At The Ritz!

Posted 03.27.2012

One of New York's swankiest hotels had some very unwelcome guests Sunday. The New York Times reports The Ritz-Carlton Hotel found bedbugs in one o...

Holiday Shops And Gift Hunting Around LA

JustLuxe | Posted 02.11.2012

JustLuxe

Thanksgiving has come and gone, your relatives have returned home and the madness of Black Friday and Cyber Monday has subsided. That means it's time to get down to some serious holiday shopping.

Following Prince Harry To The American Southwest

Natalie Pace | Posted 12.17.2011

Natalie Pace

Whether you are a royal looking for an authentic Southwest experience or a commoner looking for a royal experience, here are 11 better reasons to love the American Southwest.

PHOTOS: Seven Fantastic Fall Family Escapes

Elizabeth Thorp | Posted 12.12.2011

Elizabeth Thorp

The air is crisp, leaves are turning, pumpkin spice lattes are back at Starbucks and Halloween is right around the corner: It's time for a fall famil...

PHOTOS: The View From The Highest Hotel In The World

JustLuxe | Posted 11.30.2011

JustLuxe

The building, the fourth tallest on earth, is half a kilometer tall. The Ritz-Carlton Hong Kong occupies floors 102 through 118. Let's put it this way: The views aren't bad.

10 Years Later, Tourists Check-In To Lower Manhattan

Melanie Nayer | Posted 11.08.2011

Melanie Nayer

The suits that adorn the patrons of cafes, restaurants and sidewalks on Wall Street and in Battery Park City now mingle with tourists donning "I LOVE NY" t-shirts.

How the LA County Sheriff's Department Used Social Media to Help Save a Rembrandt

Anthony Amore | Posted 10.28.2011

Anthony Amore

Art theft is notoriously under-reported. But the days of keeping such a loss a secret are quickly fading thanks to information sharing through social media and networking.

Rembrandt Stolen From LA Hotel

AP | THOMAS WATKINS | Posted 10.15.2011

LOS ANGELES — A 17th century drawing by Rembrandt was snatched from a private art display at a California luxury hotel while a curator was momen...

PHOTOS: Cooking With Gordon Ramsay In Powerscourt

Melanie Nayer | Posted 07.24.2011

Melanie Nayer

The Ritz-Carlton Powerscourt was buzzing with excitement a few weeks ago. The resort, which has only been open three years, was at full capacity the day Gordon Ramsay arrived and it's no surprise: the man's got serious skills.

The Story of All Great Organizations

Inder Sidhu | Posted 07.18.2011

Inder Sidhu

What do Mitt Romney, Big Oil and Nintendo have in common? Each is trying to sell a story that few seem willing to buy.

7 Fab Spas... Something for Everyone!

Courtney Cachet | Posted 06.19.2011

Courtney Cachet

Spa Week might be over, but there is no shortage of fabulous places to get a killer body treatment, an incredible facial or just some good old fashioned ass kissing and pampering.

Ritz-Carlton Hong Kong: The Openin

Melanie Nayer | Posted 05.28.2011

Melanie Nayer

In many ways, the past week of countdown has been an introspective experience. I've been on the inside as one of the world's most watched hotels comes to life, from the opening of restaurants to the uncovering of art. I watched the trainers, who were brought in from Ritz-Carlton's around the world to work with the new employees of this hotel, guide scenarios to ensure successful outcomes. Today I watched as those trainers quite literally stepped back, and handed the hotel over to its employees.

Inside Ritz Carlton Hong Kong's ESPA

Melanie Nayer | Posted 05.27.2011

Melanie Nayer

I could go on about the facial itself and talk about the soothing scents used to massage and exfoliate my skin, the jade stones' cooling effects and the short amount of time it took for me to drift off to sleep during the scalp massage, but the real gem in treatment room 7 had little to do with the products and everything to do with Sandy.

PHOTOS: A Food Lover's Dream At The Ritz Carlton Hong Kong

Melanie Nayer | Posted 05.25.2011

Melanie Nayer

Let's break that down for a moment: Six restaurants, all serving breakfast, all-day menu items, dinner and dessert menus, including one bar featuring two kitchens and a Club Lounge. Each menu consists of at least two dozen items to choose from at any given seating, and this doesn't include the tea service or specialty cocktails that must also be prepped and tested.

PHOTOS: The World's Highest Bar

Melanie Nayer | Posted 05.25.2011

Melanie Nayer

On Tuesday night in Hong Kong, OZONE opened up to hotel employees (and yours truly) for a reception celebrating the pending opening of the hotel. The novelty of being one of the first people to sip a cocktail at the highest bar in world still hasn't worn off, but I can assure you a trip to this new height will be worth the elevator ride.

Day 2: The Staff See The New Hotel For The 1st Time

Melanie Nayer | Posted 05.25.2011

Melanie Nayer

View of Hong Kong from the front doors of the Ritz-Carlton Hong Kong The first guests officially walked into the Ritz-Carlton Hong Kong today: its e...

Live From The World's Newest Highest Hotel

Melanie Nayer | Posted 05.25.2011

Melanie Nayer

Effective today, the biggest hotel event of 2011 is officially underway. Just nine days before the opening, employees are buzzing around floors 102-118 of the ICC, prepping guest rooms, preparing food trials and setting up spa treatment rooms. The Hospitality Suite - a meeting place for the 520-plus employees and over 80 trainers - is filled with food and drink, friendly banter and catch-up conversations.

The Best Chinese Meal of My Life... Again!

Jay Weston | Posted 05.25.2011

Jay Weston

Most Chinese meals end with a bowl of ice cream or some fresh fruit, but not when Sally Camacho is in the pastry kitchen.

The Best Hotel Loyalty Programs for Elite Status

TravelSort | Posted 05.25.2011

TravelSort

The major hotels reward their most loyal guests with some fantastic perks, but how do these programs compare? Which ones offer the best rewards, suite...

Luxury Travel: Sights And Sounds Of Sanya

Melanie Nayer | Posted 09.20.2011

Melanie Nayer

*SEE PHOTOS BELOW* Waking up to an orange sunrise over the South China Sea is a sight that's hard to forget. In Sanya, it's a daily occurrence. ...

Inside The World's Tallest Hotel: The Ritz-Carlton Hong Kong (PHOTOS, VIDEO)

Melanie Nayer | Posted 05.25.2011

Melanie Nayer

*EXCLUSIVE VIDEO AND PHOTOS BELOW* It took exactly 52 seconds to get from the ground to the top of the tallest hotel in the world. I was unusually ca...