A free trade agreement (FTA) expands economic opportunity in foreign markets for American workers and businesses, while doing the same for their foreign counterparts in our market. The increased trade improves the overall economy of each country. But, in order to avoid unwanted side effects, modern FTAs do more.
As consumers become more knowledgeable about what other consumers are experiencing, the demands for excellent customer service increase. The vast majority of consumers say they will walk out of a store if they receive inadequate assistance from employees. Nowhere is this more impactful than in the luxury market.
KUALA LUMPUR -- It is right to criticize Indonesia for the forest fires that cast a suffocating haze across Southeast Asia this summer and fall. But this is a regional problem. Indonesia can't do it alone. ASEAN and the world must step forward and take action, before Southeast Asia is lost in the haze forever.