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Social Business

The One Thing All Successful Sales People Do Well

Vala Afshar | Posted 03.21.2013 | Business
Vala Afshar

In a world that's become overwhelmed with sales analytics, market studies, revenue forecast spreadsheets and dashboards, most businesses make the mistake of ignoring the reason behind successful selling: establishing relationships based on mutual trust and benefit.

The 50 Most Social CIOs on Twitter (and 20 Rising Stars)

Vala Afshar | Posted 01.16.2013 | Technology
Vala Afshar

These CIOs produce good and frequent content and are engaging. Since my Top-50 cut-off minimum thresholds excluded some amazing social CIO rising stars, I decided to include a rising stars section with 20 more social CIOs.

Top 100 Business, Leadership and Technology Twitter Accounts You Must Follow

Vala Afshar | Posted 03.19.2013 | Technology
Vala Afshar

Selecting the top 100 Twitter accounts that every business, technology, and leadership person should follow on Twitter was not an easy task. My criteria for selecting the very best accounts was based on three factors: Content quality, content frequency, and a willingness to engage.

You're Not a Social Business Leader If __________? (10 Hints)

Vala Afshar | Posted 02.20.2013 | Business
Vala Afshar

Instead of defining what a social business executive is, we decided to list 10 hints that you're not a social business executive.

Washington Can Benefit From Social Business Leadership Principles

Vala Afshar | Posted 02.17.2013 | Business
Vala Afshar

To collaborate with the ethos of value exchange, we must embrace social collaboration. We live in a connected world, where businesses must be able to change and adapt in order to achieve sustainable growth. Washington should take a lesson.

It's Time for Businesses to Get Socialized

Jure Klepic | Posted 02.12.2013 | Business
Jure Klepic

The flood of evidence continues building the case for a paradigm shift in communication from mass marketing to personal marketing, from traditional media outlets to social media communication strategies.

If Your CMO Isn't Social, How Can You Have a Social Business?

Jure Klepic | Posted 02.12.2013 | Business
Jure Klepic

If these CMOs can't become social media influencers themselves, how can they expect to lead their companies in this crucial area?

The Fiscal Cliff Will Force Re-invention of Sales

Vala Afshar | Posted 12.13.2012 | Business
Vala Afshar

Combine the changing nature of business today with the macroeconomic stress levels that exist and we are sure to face an unavoidable fact for 2013 -- selling stuff will be much harder than before.

The Future of Customer Support is Social, Mobile, Video and Insourced

Vala Afshar | Posted 02.06.2013 | Business
Vala Afshar

Summary of fact: people are more mobile and social and spending more of their time connected that ever before. And yet so many businesses, notably in the B2B space, have customer service and support organizations that are not ready for the mobile, social, and hyper-connected era.

Dear Employee/Employer: Be Social or Be Irrelevant

Vala Afshar | Posted 12.05.2012 | Business
Vala Afshar

If, as a job candidate, you haven't built up your personal online brand -- accomplishments and most importantly beliefs and values -- you risk becoming irrelevant to any forward-looking employer regardless of your domain expertise.

What's the Difference between Social Media and Social Business?

Alistair Rennie | Posted 02.04.2013 | Technology
Alistair Rennie

A major change is taking place in social media these days: Leading-edge companies are moving from "liking" to leading. The next step will be much deeper as the leaders recognize that social engagement is an opportunity to redefine the client service experience, be proactive is delivering customer care and differentiate in new ways.

Secrets to Success for Social Media in Business in 2013

Beverly Macy | Posted 01.29.2013 | Business
Beverly Macy

What are the two or three critical success factors we should be focused on to move forward as a social business in 2013? Great question. My answer depends on where you are on the implementation of real-time social media both internally and externally.

Social Business as a New Paradigm to Deal With World Poverty

Marieke van Schaik | Posted 01.27.2013 | Impact
Marieke van Schaik

Existing technologies must be combined with human creativity. It is key to include the young world citizens in this process. And we need to scale up -- to say at a rapid pace is an understatement.

Social Media Is Nothing More Than Common Sense

Ehsan Khodarahmi | Posted 01.23.2014 | Business
Ehsan Khodarahmi

The future of competition is collaboration and partnership. The real winners of the future will be those who genuinely say "Let's talk."

When the CEO Sets the Tone for Transformation in Business

Vivian Norris | Posted 12.04.2012 | Business
Vivian Norris

Lole in Paris, in Canada and elsewhere, holds what are called "meet-ups," or events to which they invite yogis, meditation and massage therapists to their atelier stores -- which double as relaxation spaces.

Betting Against the Global Trifecta

Connie K. Duckworth | Posted 11.19.2012 | Impact
Connie K. Duckworth

From the outset, we faced an array of basic challenges. We had to figure out how to operate effectively in a gender-segregated, highly tribal, rural society with each village governed by its own complex mix of religious, legal, and local mores.

WATCH: Muhammad Yunus On Social Businesses To Solve Social Problems

Posted 08.08.2012 | Business

Adidas shoes for less than one euro? Muhammad Yunus re-imagined our social future and helped make it happen. Yunus argues that too many businesses are...

Who Cares About Customer Service?

Ehsan Khodarahmi | Posted 10.07.2012 | Business
Ehsan Khodarahmi

When it comes to customer service, brands need to see things from a customer's perspective, not the most convenient way from the brand's point of view...

3 Tips to Increase Time Spent Selling

Chris O'Connor | Posted 10.06.2012 | Business
Chris O'Connor

Tap into the nimble, be quicker to execute on your strategy and be the first mover in your industry to see the benefits of social and mobile business processes. Speed and fluidity are deal-breakers.

Social Priming and Other 'Whys' Behind Social Business Integration

Chris O'Connor | Posted 09.29.2012 | Business
Chris O'Connor

Today you can quickly deploy deeply integrated, intuitive solutions for your workforce in hours, not years.The "why" gets at why you want to integrate these new technologies into your employees' workflows. Ultimately it's for your business to do better.

Dear Brands: Be Meaningful to Win

Christel Quek | Posted 09.16.2012 | Business
Christel Quek

We are now more concerned about being smarter, wiser, improving collective well being and are now more willing to punish brands which do not engage in sustainable practices.

What Is a Social Business App, Anyway? And Why Is the Market Booming?

Ryan Holmes | Posted 08.07.2012 | Technology
Ryan Holmes

While consumer social like Facebook and Twitter gets the headlines, perhaps the greatest untapped potential for social networking lies in business applications.

Top 5 Reasons to Understand Your Customer's Customer

Penny Herscher | Posted 07.10.2012 | Business
Penny Herscher

Your customer's customer is the real revenue engine behind your business. The B2B companies who truly believe this are the ones who are already pulling ahead of the competition, even in this lukewarm recovery.

MBA Curriculum and the Looming Social Media Gap

Michael Kempner | Posted 07.10.2012 | Business
Michael Kempner

As I write this, another class of MBA graduates is preparing to walk out of the classroom and into the business world. But will they have the skills they need to successfully lead a business in a digital age?

Bridging CSR and Social Entrepreneurs' Innovative Ideas in the UAE

Alexandre Lemille | Posted 06.18.2012 | Impact
Alexandre Lemille

How can UAE-based companies help these socially-driven entrepreneurs? Just as social entrepreneurship is expanding, a parallel trend is that of the rise of Corporate Social Responsibility (CSR).