Soul is about human connection. Soul is about deep feeling, about self-knowledge and empathy. As my Songhay friends in West Africa like to say, a soulful quality makes life sweet, which, in turn, sweetens the quality of life in the world. My students remind me that without soul, there is no social contract and no social harmony.
The Public Interest has been tarnished, stained and harmed and it is time for a course correction of oversight, accurate data, investigations and enforcement of the laws. It is time to not only re-evaluate the public policies that govern communications services in America, but fix what's broken -- finally.