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Social Data

Why Every Business Needs To Care About Social Customer Care

Rod Favaron | Posted 10.25.2016 | Technology
Rod Favaron

If there's one thing this year has demonstrated, it's that we live in a social-first world. When Spredfast took a look at how this is playing out in r...

Making the world kinder, one "digital hug" at a time

Laura Howe | Posted 08.03.2014 | Impact
Laura Howe

While we train digital volunteers, ultimately what we do isn't very complex. We help people feel more connected when something scary is happening. We offer some basic human kindness.

Volunteers Across The World CAN Save You During A Disaster. Here's How.

Jana Sweeny | Posted 07.07.2014 | Impact
Jana Sweeny

As Ebola began its march through West Africa earlier this year, health officials didn't have many tools at their disposal to fight it. But it didn't take long for us to realize something extraordinary: one of the best defenses for a disease with no known treatment may actually be technology.

Delta Air Lines Marketing VP's Advice: Innovate and Explore

Andrew Cherwenka | Posted 07.02.2013 | Business
Andrew Cherwenka

It's a trend happening across many industries and it brings an added ROI focus -- and pressure -- to positions that once managed only brand building.

Poverty in the Era of Data

Marcelo Giugale | Posted 07.12.2011 | World
Marcelo Giugale

Data is doing to public subsidies today what privatization did to public enterprises two decades ago: it is lifting the veil of inefficiency. With better household surveys, we can identify who exactly benefits from every dollar the government spends.