The student loan business has gotten vastly too complex. The federal government loan and repayment options are hard to explain and understand; even experts struggle to determine which among the myriad of repayment options are best for which students.
the success of our institutions and our students requires that we bring our best selves to the table each and every day. And, like Lapointe observed related to his playing, we have a responsibility to 'step it up'
As we see these new students enrolling at our campuses, we need to pause and reflect on how to help them more successfully "crosswalk" from war to work, from military life to a residential campus.