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43 Days Of Your Life -- Gone

The Huffington Post | Ron Dicker | Posted 01.24.2013 | Business

One moment, please. ... Your call is important to us. .... A representative will be with you shortly. Annoyed yet? That's just a fraction of the...

Sick Of Automated Phone Operators? Why Not Just Text A Business Instead?

Reuters | Natasha Baker | Posted 01.18.2013 | Technology

By Natasha Baker TORONTO (Reuters) - Customers who are annoyed by automated voice prompts and music when they contact a company for inf...