I interviewed Taylor in 2009 for an article that was published in Country Weekly magazine. She was 19 at the time... sweet, gracious, humble and so mature for her age -- and lovely to interview. I haven't interviewed her since, but I still listen to her music. She rocks!
This is not to suggest that Taylor has not experienced pain. Everyone has. But where she fails -- and where most pop music fails -- is that she has not communicated that pain in an honest way. She is not leveling with us, and in music, that doesn't fly.