iOS app Android app

Telecommunications

Have You Received a Disconnect Notice From Verizon or AT&T Yet?

Bruce Kushnick | Posted 02.05.2016 | Business
Bruce Kushnick

Above is the standard form letter being sent to Verizon customers in multiple states to shut off their current working copper-based telecommunication service.

Cuba's Irreversible Internet

Emily Parker | Posted 01.27.2016 | Latino Voices
Emily Parker

This is not to say that the Internet will open the floodgates of information. China has hundreds of millions of people online but it also has systematic censorship. It is too soon to know to if Cuban authorities will emulate this model. But even if they do, the Internet can still have a transformative effect.

2016 Telecommunications Trends: Pay Attention and Profit

Ed Wynn | Posted 01.26.2016 | Business
Ed Wynn

Telecommunications is changing exponentially. For businesses to remain competitive, they must monitor the latest telecommunications developments and adapt their products and services to meet marketplace demands.

A Giant Leap in 2016? Africa Is Narrowing its Techno-Gap

David Tereshchuk | Posted 12.31.2015 | Technology
David Tereshchuk

Though for many of us the year ahead may look pretty dismal, 2016 promises one great breakthrough - a major step toward ending Africa's particular and hobbling form of the great Digital Divide.

Knowing Carly: From Corporate America to Political Ambitions

Thomas J. Lauria | Posted 10.26.2015 | Politics
Thomas J. Lauria

The presidency is not a corporate CEOship where authority is checked only by the board and internal political foes. However this all plays out, I admire Carly for her tenacity; as she has demonstrated great balls. We just have to collectively decide if they belong in the White House.

Why Personal Data Is Big Business for Criminals

Professor Mark Skilton | Posted 10.23.2015 | Crime
Professor Mark Skilton

Yet another massive data break example, the TalkTalk data breach of "significant and sustained proportions" as quoted from the CEO Chief Executive Dido Harding, is cold comfort for customers, but what lessons must we keep learning?

To Protect and Serve?

Sally Greenberg | Posted 10.14.2015 | Crime
Sally Greenberg

Unfortunately, it isn't only the inmates who suffer from these exorbitantly high phone rates. In the vast majority of cases, the charges get passed down to inmates' families, who are already struggling under the financial and emotional burden of having a loved one in prison.

Could Ooma Crash & Burn? Hmmm...

Reuben Yonatan | Posted 08.26.2015 | Technology
Reuben Yonatan

I want to be optimistic about Ooma. I'm rooting for them. I hope they don't "free" themselves to death with basic subscribers like me. But they can't keep doing what they're doing. The outlook is grim, and unless they turn things around.

3 Counterintuitive Paths for Charting a Course to Global Expansion

Josh Lowenthal | Posted 08.17.2015 | Business
Josh Lowenthal

Even if you have a massive U.S. consumer base and the world's best data analytics, you simply cannot expect consumers or businesses in new global markets to see or use your offering in the exact same way.

When the Internet Saves Lives

William Lambers | Posted 05.15.2015 | Impact
William Lambers

The Internet is an amazing tool for communication. We see the best example of this in the conflict and disaster zones of the world. For when it matters the most, Internet communication is literally a lifesaver.

Alexander C. Kaufman

AOL CEO: Verizon Deal Will 'Extend The Tarmac' For Mobile

HuffingtonPost.com | Alexander C. Kaufman | Posted 05.13.2015 | Business

NEW YORK -- AOL CEO Tim Armstrong said Tuesday morning that the company's $4.4 billion acquisition by Verizon would bolster AOL's hope of dominating t...

When Calling a Telecom Company, Waiting on Hold Is Not the Hardest Part

Ben Hellwarth | Posted 05.07.2015 | Business
Ben Hellwarth

No one likes to be put on hold but as life's certainties go, "please hold" is right up there with death and taxes. When a customer service rep finally does take your call, he or she might just as well say: "Please work."

Nokia To Buy Rival Alcatel-Lucent For $16.6 Billion

Reuters | Jussi Rosendahl and Leila Abboud | Posted 06.14.2015 | Technology

HELSINKI/PARIS (Reuters) - Finnish telecom network equipment maker Nokia has agreed to buy Alcatel-Lucent in an all-share transaction that values its ...

Women in Business: Sandra Howard, Assistant Vice President-Advertising, AT&T

Laura Dunn | Posted 05.19.2015 | Business
Laura Dunn

Sandra Howard is Assistant Vice President - Advertising for AT&T, the world's largest communications holding company. In this role, she leads the deve...

The Other FCC Decision

David Morris | Posted 05.06.2015 | Politics
David Morris

By now, if the telecom companies had kept their promises we might well have a national broadband network that would be the envy of the world. Instead many consider the United States a laggard in high speed, affordable broadband.

Are We All Talking About the Same Thing?

Patricia Morizio | Posted 05.03.2015 | Business
Patricia Morizio

The Internet is not black and white, and it is most certainly not sacred. We seem to have merely added more complexity to its already nuanced nature.

How the Internet Was Saved... and Why the Battle Continues

Victor Pickard | Posted 05.03.2015 | Politics
Victor Pickard

The battle continues. The history of media reform tells us that if we ignore core systemic problems like the power of monopolies and the lack of structural diversity, important protections like net neutrality can be short-lived.

Protecting the Internet via the Upcoming FCC Vote

Craig Newmark | Posted 04.20.2015 | Technology
Craig Newmark

Long story short, this is about saving the Net for regular people, versus providing privileges for companies that spend lots of money lobbying in Washington and misinforming the American public.

2015: The Trend Line for Communications Services -- Phone, Broadband, Internet, Cable TV & Wireless -- Sucks

Bruce Kushnick | Posted 03.09.2015 | Business
Bruce Kushnick

As a telecom analyst for over 30+ years, I've been tracking the trend lines of communications services. And from the customer perspective -- your perspective -- 2015 will be like watching a train wreck in slow motion -- and continue over the next few years.

Update: Verizon's CFO Sticks His Foot in His Mouth Over Title II and Investment -- Where's the Investigations?

Bruce Kushnick | Posted 02.13.2015 | Business
Bruce Kushnick

On Dec. 9, 2014, Verizon's CFO Francis Shammo was speaking at the UBS 42nd Annual Global Media & Communications Conference for investors and made a comment -- even if the networks were to be reclassified as "Title II" in the Net Neutrality proceedings, it would not harm or influence investment.

U.S. Telecoms To Battle Obama Internet Plan In Courts, Congress

Reuters | Alina Selyukh and Diane Bartz | Posted 01.11.2015 | Politics

By Alina Selyukh and Diane Bartz WASHINGTON (Reuters) - The U.S. telecommunications industry plans to fight tooth and nail against Presi...

Infrastructure Investment: Part of Africa's Solution

Antoinette Sayeh | Posted 12.28.2014 | Business
Antoinette Sayeh

Tremendous efforts are under way to upgrade sub-Saharan Africa's infrastructure. But the needs on the ground are still immense as evidenced by the frequent electricity blackouts, poor roads, and insufficient access to clean water in many countries.

Alibaba, the Golden Child of China's Globalization Strategy

Roselyn Hsueh | Posted 12.15.2014 | World
Roselyn Hsueh

With the world increasingly and economically beholden to China and Chinese business, China's globalization strategy has won dividends at home and abroad.

Shared Understanding: Bringing Together Many Voices Using Collaborative Tools and Processes

Great Work Cultures | Posted 12.09.2014 | Business
Great Work Cultures

I fell in love with technology when I met my first computer and learned to program. But my husband has no cause for jealousy because my love of technology is instrumental.

Riding the Back of the Digital Bus

Preeti Vissa | Posted 11.17.2014 | Technology
Preeti Vissa

Until now, consumers have been able to use any device and access any content on the Internet on an equal basis. Those protections could all go away, depending on what the FCC decides. What the companies want, it turns out, is no rules at all -- or at least rules so weak and vague that they can't be enforced in any meaningful way.