If you're in the business of talking on the phone daily or simply want to call your neighbor to borrow a cup of sugar, here are some guidelines for telephone etiquette.
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These days not only have people lost the desire to talk, they can now hardly write. I still don't know what ROTFL means. It's all texting all the time or of course emails.
Every time you make or receive a telephone call, you're making a lasting impression, so make sure your tone of voice and your manner of speaking are courteous.
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