A lovely attendant was at my side with a paper towel as soon as I finished washing my hands. She thanked me as I put two dollars into the round wicker tip basket. Then she asked if I was OK. She noticed that I was staring at her tips.
In the last two decades, management and corporations have done better and workers have done worse. By way of the jar, bosses have found a way to keep their prices low, their profits high and pass part of their staffing costs onto consumers.