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Total Quality Management

Change Is Not the Problem, People Are

Lisa Earle McLeod | Posted 11.10.2016 | Business
Lisa Earle McLeod

The problem with asking people to make organizational change is that there's no apparent benefit for them. The leader is excited because they see the payoff. But the people are the ones who have to do all the work.

An Employee-Referral Program on Steroids

Phil Simon | Posted 05.19.2016 | Business
Phil Simon

If you look back over the history of business, you'll see tremendous improvements in just about every area.

A Year of Wrestling With Risk in a Disruptive World

Harlan Loeb | Posted 03.01.2015 | Business
Harlan Loeb

As the world grows more disruptive and unpredictable, seemingly by the day, the urgency of building risk resilience increases commensurately.

Total Quality Schooling

Peter A. Georgescu | Posted 02.25.2014 | Impact
Peter A. Georgescu

John Simmons tells a story about a nine year-old boy named Jesse who had some bar charts he wanted John to see. He was a student in one of Chicago's t...