The fact is that the everyday-ness of today's airports is exactly the opposite of what we flyers need. Don't wall us off, you builders, from where we are and what we are about to do. We may be frightened but we are not dumb.
Pan Am was the airline that practically invented aviation. It pioneered air navigation and communications, and its list of "firsts" in the industry is awe-inspiring. Known as the "Queen of the Skies," it was the benchmark by which all other airlines were judged.
Multi-tasking is de rigueur these days, so it comes as no surprise that renewable energy expert and conflict resolution specialist Steve Smith has his hands full. His specialty comes from years of practice.