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United Airlines

Airline Shortcomings as an Indicator of Progress

Christine Negroni | Posted 02.27.2015 | Travel
Christine Negroni

Two U.S. airlines made headlines on Wednesday; Dallas based-Southwest Airlines generated ink when it reported to the Federal Aviation Administration that it failed to do required rudder inspections on 128 of its Boeing 737s.

From Static to Mobilized

Jonathan Hall | Posted 02.18.2015 | Business
Jonathan Hall

Just like electricity, mobile technology is a constant in people's lives, moving beyond first screen to omni-screen. It's something we just can't do without.

United Airlines' CEO Jeff Smisek: Disloyal to Loyal Workers

Ralph Nader | Posted 02.17.2015 | Business
Ralph Nader

Consider this advice: drop the risky outsourcing; treat your employees as Southwest does; and stop ratcheting up the fees for baggage, changes of reservations, etc. Unless, that is, you believe that customer backlash, investigations by media and lawmakers and lower job gratification are not anywhere on your horizon.

United Flight Attendants Fired for Security Concerns on Trans Pacific Flight

Christine Negroni | Posted 01.14.2015 | Travel
Christine Negroni

How long does it take to undo years of effort to improve the way flight crews communicate and share safety-related concerns? About two and a half hours if we're talking about United.

Why Credit Card Points Aren't the New Miles

Map Happy | Posted 01.06.2015 | Travel
Map Happy

Since United and Delta changed the way miles are earned, everyone has been advocating the nearest credit card as the best way to get points. The math still shows flying is cheaper.

United Airlines Apologizes To 'Humiliated' Special Needs Mom

The Huffington Post | Caroline Bologna | Posted 01.06.2015 | Parents

When New Jersey mom of four Elit Kirschenbaum boarded a December 30 flight home after her family vacation in the Dominican Republic, she seated her yo...

More Labor Troubles at American Airlines

Richard Finger | Posted 01.31.2015 | Business
Richard Finger

American Airlines has done it wrong. Unlike the other three big carriers that have profit-sharing plans with their employees, AA management has taken an us-versus-you approach that has alienated workers.

Newark's Finally Getting The Makeover It Needs

AP | Posted 11.17.2014 | Travel

NEWARK, N.J. (AP) — Travelers passing through Newark Liberty International Airport's Terminal C will soon be able to choose from a wealth of high-en...

How To Check A Bag For Free

The Huffington Post | Carly Ledbetter | Posted 11.05.2014 | Travel

These days, it seems like airlines are doing everything in their power to add more fees onto a simple plane ticket. In 2013 alone, U.S. airlines earne...

How to Book Two Trips for the Price of One

U.S. News Travel | Posted 12.16.2014 | Travel
U.S. News Travel

One of the best arguments for using miles instead of cash to book your flights is that the routing rules are so much more flexible for award travel. Many loyalty programs allow you to add connections, stopovers and open jaws to your itinerary -- meaning you can combine multiple trips into a single award.

Here Is Really Why Airlines Are Shrinking Your Leg Room

Seriously Skewed | Posted 11.05.2014 | Comedy
Seriously Skewed

In the past couple of weeks, no less than three physical fights have broken out between passengers on commercial planes over the right to recline thei...

United Airlines Will Soon Debut New, Extra-Big Jet

AP | Posted 09.05.2014 | Travel

SEATTLE (AP) — United Airlines is showing confidence in Boeing's 787 by taking delivery of the new, larger version of the jet that Boeing calls the ...

Say Bye Bye To The Knee Defender

The Huffington Post | Lisa_Miller | Posted 08.28.2014 | Travel

The Knee Defender sounded too good to be true. Reclining seats have plagued long-legged travelers for decades. When the seat back in front of you ...

Success and Continued Struggle for Airport Workers

Michael Stewart | Posted 10.07.2014 | New York
Michael Stewart

Forty-six years ago, Dr. Martin Luther King Jr. said it was "criminal" that people working full-time jobs were making part-time pay. It is still true today -- and it's time that the hard-working men and women at the airports and elsewhere bring home enough money to support themselves and their families.

United Flight Makes Emergency Landing Due To 'Small Fire'

Reuters | Posted 10.05.2014 | Business

TORONTO, Aug 5 (Reuters) - A United Airlines jet on its way to Brussels made an emergency landing in Halifax, Nova Scotia after a small fire aboard ...

Delta to Let Four 747s Fly Out of the Fleet

Christine Negroni | Posted 10.01.2014 | Travel
Christine Negroni

In a startling change of plans, Delta Air Lines today confirmed that it will retire four of its Boeing 747s beginning in September.

Dedicated to the Employees of Malaysia Airlines

Helen Davey | Posted 09.24.2014 | Healthy Living
Helen Davey

As a veteran Pan Am flight attendant from 1965 to 1986, and a psychoanalyst and psychotherapist for the past 27 years, I feel compelled to reach out t...

Are Frequent Flier Programs A Fool's Game?

U.S. News Travel | Posted 09.22.2014 | Travel
U.S. News Travel

N i c o l a / Flickr Airline loyalty programs have long tempted their most frequent customers with upgrades, bonus points and other forms of spec...

United Airlines' Outsourcing Jobs to Company That Pays Near-Poverty Wages Is Shameful

Robert Creamer | Posted 09.21.2014 | Politics
Robert Creamer

The "market" may be a fine way to price corn or beans, but by itself it is not an appropriate way to price wages. That's because people are not commodities. Their well-being is the point of the economy. Everyone who works for a living deserves a living wage.

How Do You Know When You've Grown Up?

Courtney Garcia | Posted 09.07.2014 | Comedy
Courtney Garcia

I decided you grow up a little bit each time you learn what it means to lose something you can't get back. Time, of course, is the most significant loss to digest, but it's hard to understand the value of a minute. I only totally get it when I'm on my way to work in the morning.

Why Social Media Requires Being Human

Ian Altman | Posted 09.01.2014 | Business
Ian Altman

While on a trip to California to speak at an event last month, I took the opportunity to see how hospitality and travel companies respond (or don't respond) using Twitter.

Fly the Friendly Skies - United Earned My Business

Steve Nelson | Posted 08.31.2014 | Business
Steve Nelson

Airline travel gets a pretty bad rap these days, but one must give credit where credit is due. And United Airlines has earned my deepest gratitude.

Plane Diverted After Emergency Chute Opens In Mid-Flight

Reuters | Posted 08.29.2014 | Crime

June 30 (Reuters) - A United Airlines flight bound for southern California with 101 people on board was diverted to Wichita, Kansas on Sunday night ...

Airport Lounges: Get VIP With an Economy Ticket

Grace McClure | Posted 08.12.2014 | Travel
Grace McClure

Airport lounges ooze exclusivity and warm muffins. They are also a revolving door for the travel elite and road warriors - the "cool kids" of the ai...

Airlines Change the Carry-on Rules

George Hobica | Posted 08.12.2014 | Travel
George Hobica

American (as well as Delta and United) have fairly new carry-on bag limits, including a 14-inch maximum width -- and my bag is 15 inches wide, as are many carry-ons.