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United Airlines

United Airlines' Second Golden Marketing Opportunity: United Breaks Guitars, Song 2

Andrew Cherwenka | Posted 05.25.2011 | Media
Andrew Cherwenka

What if United put its best baggage handlers on drums and its best customer service reps on the tambourine? They could have in-house legal counsel singing backup.

United Breaks Guitars Song 2: David Carroll's Second Ode To United Airlines (VIDEO)

Posted 05.25.2011 | Business

Consumerist points out that musician David Carroll has released a sequel to his "United Breaks Guitars" video -- which just may be the single most fam...

United Airlines Ripping Consumers Off?

Michelle Renee | Posted 05.25.2011 | Business
Michelle Renee

United Airlines is emerging from a bankruptcy filing and flying in the wrong direction when it comes to customer satisfaction. Robbing customers blind every chance they get is simply bad business.

United Getting $25 Million From City For Willis Tower Move

Chicago Sun-Times | DAVID ROEDER AND FRAN SPIELMAN | Posted 05.25.2011 | Chicago

Mayor Daley is strapped for cash to run city government, but he has a rich money pot to subsidize private development downtown....

Daley: Tax Break For United's Willis Tower Move Essential For Jobs

Crain's Chicago Business | Eddie Baeb | Posted 05.25.2011 | Chicago

Mayor Richard M. Daley says the city's proposed $24-million subsidy to help bring 2,800 United Airlines employees downtown is warranted because of the...

Hitler Finds Out United Breaks Guitars

John Wellington Ennis | Posted 05.25.2011 | Comedy
John Wellington Ennis

The viral wave from Dave Carroll's YouTube video "United Breaks Guitars" is not complete without yet another re-edit of Hitler losing it from the movie "Downfall."

'United Breaks Guitars': Did It Really Cost The Airline $180 Million?

Posted 05.25.2011 | Business

By now nearly 4 million people have watched the 'United Breaks Guitars' video that has made its way around the web and back. A quick catch-up: United ...

United Airlines Parent Eyes Move To Willis Tower ... With Big Tax Subsidy

Crain's Chicago Business | Thomas A. Corfman and Eddie Baeb | Posted 05.25.2011 | Chicago

The parent company of United Airlines is in talks with the Daley administration and the owners of the recently renamed Willis Tower about moving a 2,8...

United Airlines Complaint Song Breaks 1M Views in 4 Days

Andrew Cherwenka | Posted 05.25.2011 | Media
Andrew Cherwenka

In web marketing it's often said, "You are what Google says you are," and seven of the first 10 results for a Google video search of United Airlines are damaging to the brand.

UPDATED: 'United Breaks Guitars' Singer Gets Cash Offer From Airline (VIDEO)

Posted 05.25.2011 | Business

UPDATED, Jul. 10, 3:00 p.m: After his song made its way across the Internet, Carroll received a call from United offering to pay for his beloved gui...

Identifying the Elusive Influencer

Auren Hoffman | Posted 05.25.2011 | Business
Auren Hoffman

One wouldn't think of a personal assistant as being an influencer but Reggie Love talks to the most powerful person in the world twenty times a day -- he is Obama's personal assistant.

Computer Problems Create Massive Backup Of United Flights At O'Hare

AP | RUPA SHENOY | Posted 05.25.2011 | Chicago

CHICAGO — A computer problem temporarily disrupted United Airlines flights at O'Hare International Airport on Thursday, causing long delays and ...

Airlines Adding Even More Extra Fees

AP | JOSHUA FREED | Posted 05.25.2011 | Business

MINNEAPOLIS — As if charging $15 to check a bag weren't enough, two airlines are asking for $5 more beginning this summer if you pay at the chec...

Airlines Cut Legroom, Add Seats In New Planes

wsj.com | SCOTT MCCARTNEY | Posted 05.25.2011 | Business

If you thought legroom on commercial airlines was already cramped, get set to be squeezed some more. New Boeing 737-800s now being delivered to Ame...

United Airlines Still Blocking Some Frequent Flier Awards

Washington Times | Nicholas Kravlev | Posted 05.25.2011 | Business

There is rarely a single specific issue a reporter writes about that provokes huge interest from its first mention, and then continues to do so for mo...

Plane With Roland Burris, Desiree Rogers Makes Emergency Landing

AP/Huffington Post | Posted 05.25.2011 | Chicago

Senator Roland Burris and White House social secretary Desiree Rogers were on a United Airlines flight from Washington to Chicago Friday that had to m...

O'Hare Gate Changes Signal Shakeup, Increased Competition

Crain's Chicago Business | Greg Hinz and John Pletz | Posted 05.25.2011 | Chicago

A major shuffle is about to begin at O'Hare International Airport in which two airlines move in with new partners, potentially freeing gates for addit...

United Airlines: Double Your Fat, Double Their Pleasure

Janice Taylor | Posted 11.17.2011 | Healthy Living
Janice Taylor

You penalize overweight people yet you offer no real healthy choices when distributing your peanuts, snack bars, and cookies. Why not offer fresh fruit?

What Do United Airlines, Obesity, and Preventive Medicine Have in Common?

Arthur Agatston, M.D. | Posted 11.17.2011 | Healthy Living
Arthur Agatston, M.D.

We need to support, not discriminate against, the obese in this country and we need to urge our government to provide the incentives to stop this health crisis in its tracks.

Lean Times At United

Stanley Bing | Posted 05.25.2011 | Business
Stanley Bing

The bottom line on our bottoms is this: As a nation, we're getting fatter even as the space assigned to us on airplanes is getting smaller and smaller -- as their margins shrink too.

United Airlines To Charge Obese Passengers Extra (WHAT DO YOU THINK: POLL)

Huffington Post | Posted 05.25.2011 | Chicago

United Airlines is cracking down on the wallets of overweight passengers. The airline says passengers who are too large to fit into a single seat, bu...

Fix the Airlines Instead of Bailing Out Wall Street

Don McNay | Posted 05.25.2011 | Business
Don McNay

I used to schedule an out of town trip then meetings the next day. Now I can't. I am not sure if I will get back or if I will get home exhausted and stressed.

United Pilot Insults Sully

Lane Hudson | Posted 05.25.2011 | Home
Lane Hudson

"Ladies and Gentlemen, if you are on the left side of the plane, you will see a spectacular view of New York City and US Airways' new runway, the Hudson River." Cute, right?

Airline Service is a Sham: Memo to Doug Parker of US Airways, Your Company Tops the List

Michael Russnow | Posted 05.25.2011 | Business
Michael Russnow

Why haven't these horrendous so-called cost conscious changes been rescinded as the gas prices have come down?

United Planes Clip Wings At O'Hare

Chicago Tribune | Dan P. Blake, Pat Curry and Beshanda Spencer | Posted 05.25.2011 | Chicago

A United Airlines flight heading to New York out of O'Hare International Airport was canceled this morning after it clipped wings with another United ...