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United Airlines

What Airlines Can Learn From Unintentional Heroes

Christine Negroni | Posted 07.18.2012 | Books
Christine Negroni

I am skeptical that Carroll's book has done what one jacket review claims, that he has "taught corporate America how to treat people better." I'd like to see some evidence of that.

Flying The Unfriendly Skies

David Fagin | Posted 05.29.2012 | Travel
David Fagin

So, how come everyone you talk to now refers to it as "United F#&*n Airlines?" That's easy. Just pull back the first-class curtain and you will see the "friendly skies" aren't so friendly after all.

PHOTOS: A Look Back At Continental Airlines Over The Years

Posted 08.22.2012 | Travel

United Airlines will finally shutter Continental Saturday, two years after the merger that created the world's largest airline. As part of the me...

Continental To Vanish For Good

Reuters | Posted 04.30.2012 | Travel

* United and Continental set for single reservation system * Continental website disappears on Saturday By Kyle Peterson...

PHOTOS: What's Inside First-Class Amenity Kits?

Conde Nast Traveler | Posted 04.19.2012 | Travel
Conde Nast Traveler

One of the best parts about flying in the front of the plane is that the airlines dole out amenity kits packed with all those little things that make long-haul flights more comfortable

I'm Tweeting on a Jet Plane

Julia Allison | Posted 04.09.2012 | Media
Julia Allison

Most airlines recognize Twitter and Facebook as effective and easy methods of both informing customers and mitigating public-relations disasters. The question really is: How comfortable are they in their social-media skin?

Snow (Finally) Comes To Mammoth Mountain

The Ski Channel | Posted 03.21.2012 | Travel
The Ski Channel

For skiers and snowboarders in California and across the nation, the time for waiting is over.

United Breaks Guitars And Strikes A Chord On Social Media

Dr Mark Pack | Posted 02.12.2012 | UK Tech
Dr Mark Pack

For someone on the frontline in a press office when a story hits, it can certainly feel that stories move at great speed, continually eluding attempts to get on top of them. However, scratch under the surface and there are often periods of time when the story is in fact spreading slowly.

The King Of The Layover

Richard Laermer | Posted 01.31.2012 | Travel
Richard Laermer

I see that Anthony Bourdain has a new Travel Channel show called The Layover. He gets off planes and tries food out. Big deal. I do layovers for a living -- and believe me they are not at all fun.

San Diego Couple: Airline Manager Called Us 'Faggots'

Posted 02.02.2016 | Queer Voices

A Thanksgiving weekend's travels turned out to be less-than-savory for one San Diego couple, who claim a United Airlines agent used a gay slur against...

What Kindness Did For My Panic Attack

Susan Piver | Posted 01.23.2012 | Healthy Living
Susan Piver

When you connect with your fellow humans in a simple and genuine way, anxiety lessens. To connect, you can take one of two routes. You can request kindness from others or you can offer it to others.

Jaktogo Offers Fliers Choice Between Baggage Fees And Dignity

Posted 11.16.2011 | Travel

Some ideas are so perfect, so brilliant in their simplicity and practicality they engender a healthy respect for human ingenuity. Jaktogo is not one o...

Do Airlines Treat You Better If You Dress Well?

George Hobica | Posted 01.16.2012 | Travel
George Hobica

Think this is "dress up and sit up front" stuff is nonsense? Well, not really.

Come Fly With Me? Not Like It Used to Be

Monica Medina | Posted 12.14.2011 | Fifty
Monica Medina

Nowadays, flying is no longer a getaway adventure. It's more of a sentence or a banishment to the not so friendly skies.

Rebecca Dolan

Airlines Turn To Biofuels | Rebecca Dolan | Posted 11.21.2011 | Travel

Aviation is responsible for an estimated 2 percent of human-generated carbon dioxide emissions. The industry's rapid growth is doing nothing to decrea...

United Flight Carrying Justice Ginsburg Evacuated In Dulles

Posted 11.14.2011 | Travel

A San Francisco-bound United Airlines flight was evacuated while on the taxiway at Dulles airport on Wednesday after the pilot noticed something wrong...

WATCH: Fake Air Marshals Forced Off 9/11 Flight To D.C.

Posted 11.12.2011 | Travel

Two men were escorted off a United Airlines flight from St. Louis to Washington D.C. Sunday, September 11, after they identified themselves as Federal...

Andrew Burmon

Getting His Wings Back Post 9/11 | Andrew Burmon | Posted 11.09.2011 | Travel

On September 11, 2001, Doug Beidler watched the coverage of the attacks on the World Trade Center with the rest of his American Airlines flight class....

iPads Help United Create Paperless Cockpits

Posted 10.24.2011 | Travel

As popular as the iPad has become with travelers, it seems it may be more popular with airlines. United Airlines has announced that it will be givi...

How to Fly First Class for Free

TravelSort | Posted 10.21.2011 | Travel

We at TravelSort just flew Lufthansa First Class to Europe, using credit card bonuses and points. Here are our best tips.

United's 30,000 Foot View of Its Customers

Carol Roth | Posted 10.09.2011 | Business
Carol Roth

Are you out of touch with your customers? It may seem a simple question, but a lot of companies are. As I sit on my United Airlines flight and I wa...

With FAA Shutdown, Airlines Could Be Saving Customers Some Money -- They're Not

The Huffington Post | Alexander Eichler | Posted 09.29.2011 | Business

A partial shutdown of the Federal Aviation Administration is costing the government about $30 million a day -- and instead of passing along savings to...

Man Accidentally Shoots United Employee With Hunting Rifle

AOL Travel News | Posted 09.24.2011 | Travel

Talk about taking one for the team: A United Airlines employee was accidentally shot in the leg while trying to help a passenger check his gun, report...

Unruly United Passenger Indicted

AOL Travel News | Posted 09.19.2011 | Travel

Saleh Ali S. Alramakh, a college student from Ohio, was indicted Tuesday on a count of interfering with a flight crew member or attendant, reports the...

Soldier Tries To Board Flight With Explosives

AOL Travel News | Posted 09.14.2011 | Travel

A U.S. soldier was caught attempting to board a flight to Los Angeles on Wednesday with high-velocity explosives in his bag. Army Private First Cla...