I recently upgraded my computer to Windows 10. After that, my Microsoft Outlook won't stay connected to the exchange server that hosts my email. Microsoft says that since my problem is with an exchange server connection -- the server is not a Microsoft server, by the way -- that I will have to pay $499 to get help.
I've been an avid Apple user ever since I starting writing my college papers on the Macintosh Classic in the early 90s. As years wore on, I upgraded as my budget allowed, eventually acquiring the first iMac G3 in 1998. Apple products were so incredible back then, and I'd laugh at friends and family members when they'd call to ask for help removing a virus from their pathetic PCs.