The Department of Transportation (DOT) is investigating a number of airlines because they are not reporting fees prominently on their Web pages as required by a new rule that took effect on August 23 this year.
Over the last several years I've used frequent flyer miles to travel the globe and explore incredible new places. In the course of my wanderings I've discovered that there are a lot of misconceptions around frequent flyer and airline points programs.
Today, I am sharing my story about how a simple trip home from visiting my children literally could have ended my life thanks to the negligence of US Airlines in the hope that this will cause them to change the way they do business so no one else suffers the same indignities.
A spate of lawsuits is emerging between the travel industry's "Global Distribution Systems" and their customers that could have profound implications for the cost and convenience of travel within the United States, especially travel by individual leisure passengers.
Tell the flight attendants you want just the can, no napkin, next time you need a shot of carbonated caffeine while in the air. Why use so many plastic cups, and what happens to them when the plane lands?