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Ventra Chicago

5 Ways Chicago Transit Authority Shows It Hates Chicagoans

Olivia Cole | Posted 07.15.2014 | Chicago
Olivia Cole

If you live here, you have felt it. Perhaps you've thought, "I have been standing on this platform/bus stop for half of my life. Why? Someone must hate me."

Ventra Glitches Cost CTA $1.2 Million In Free Rides

Posted 12.30.2013 | Chicago

Glitches from the Chicago Transit Authority's new fare payment vendor have cost the agency more than a million dollars in free rides in a two-and-a-ha...

How Some CTA Bus Riders Using Ventra Cards Are Being Charged Double

Posted 11.08.2013 | Chicago

The hits just keep coming for Ventra, the Chicago Transit Authority's new fare payment system. On the heels of the CTA announcing it was discontinu...

At This Point, Can Ventra Get Any Worse?

Posted 11.06.2013 | Chicago

As the wheels continue to fall off Ventra's disaster-prone wagon, the Chicago Transit Authority announced Tuesday it was suspending all deadlines rela...

Transit Union: Put Ventra On Ice Until It's Functional

Posted 11.01.2013 | Chicago

Just stop it. That's the gist of the message the local transit worker's union has for the Chicago Transit Authority regarding its rollout of the n...

Report: CTA Footing The Bill For $245K In Ventra Courtesy Calls

Posted 10.29.2013 | Chicago

Is Ventra passing the buck? After frustrated users clogged Ventra's service center during the rollout of the new fare payment system in September, ...

Ventra's Rollout Still A Mess, So Now They're Calling Customers At Home

Posted 10.23.2013 | Chicago

While many commuters would like to to see Ventra run out of town on a rail, the Chicago Transit Authority's new fare payment service is determined to ...

Well, Someone Finally Sued Ventra

Posted 10.12.2013 | Chicago

With all the complaints against the Chicago Transit Authority's new payment system, it was only a matter of time before someone sued Ventra. A cla...

The Vent-RAGE Continues

Posted 10.09.2013 | Chicago

If Ventra were a train line, it would be called the Hot Mess Express. Monday marked a crucial day in the rollout of the Chicago Transit Authority's...

Students: Ventra Card Rollout Is A Glitch-Filled Mess

Posted 08.28.2013 | Chicago

Call it Ventrage. As the mass rollout for the Chicago Transit Authority's new Ventra payment system nears, several early users are complaining the ...