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Ventra Courtesy Calls

Report: CTA Footing The Bill For $245K In Ventra Courtesy Calls

Posted 10.29.2013 | Chicago

Is Ventra passing the buck? After frustrated users clogged Ventra's service center during the rollout of the new fare payment system in September, ...

Ventra's Rollout Still A Mess, So Now They're Calling Customers At Home

Posted 10.23.2013 | Chicago

While many commuters would like to to see Ventra run out of town on a rail, the Chicago Transit Authority's new fare payment service is determined to ...