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Ventra Problems

Ventra Glitches Cost CTA $1.2 Million In Free Rides

Posted 12.30.2013 | Chicago

Glitches from the Chicago Transit Authority's new fare payment vendor have cost the agency more than a million dollars in free rides in a two-and-a-ha...

Report: CTA Footing The Bill For $245K In Ventra Courtesy Calls

Posted 10.29.2013 | Chicago

Is Ventra passing the buck? After frustrated users clogged Ventra's service center during the rollout of the new fare payment system in September, ...

The Vent-RAGE Continues

Posted 10.09.2013 | Chicago

If Ventra were a train line, it would be called the Hot Mess Express. Monday marked a crucial day in the rollout of the Chicago Transit Authority's...