A telephone book came through our mail slot in London and landed with a bang on the floor. My 15-year-old son picked it up, inspected it and turned to me, puzzled: "What's that?" He asked. My husband and I stared back at him in disbelief.
"Have you tried the phone book?" my mom suggests. I hadn't. In fact, I'm embarrassed to admit that the idea hadn't even occurred to me. I'd gotten so comfortable with the assumption that all the information I could possibly want or need was available online that I was on the verge of giving up.