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Working With People

Five Suggestions for Getting Along Better With Everybody

Maureen Anderson | Posted 06.23.2013 | Business
Maureen Anderson

Rich Gallagher's advice applies not only to customers but to everyone else you cross paths with. Rich's new book is The Customer Service Survival Kit, but I think it's misnamed. The Relationship Survival Kit is more like it, in my opinion.

Building a Better Relationship With Your Work Partner

Joan Burge | Posted 07.18.2012 | Business
Joan Burge

While every boss would like to think he or she is the best manager in the country, the fact is many try -- but fail.