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Worst Customer Service

Why I Think Customer Service Is Worse Than Ever

Tom Cramer | Posted 11.29.2014 | Fifty
Tom Cramer

Since October, I've been trying to find a company that can fix something in my home, before it got too cold. It was easy to find companies that would sell all new equipment and install. However, I am looking for someone who would also provide estimates for repair, as I believe the largest and most expensive components are salvageable; it's the supporting pieces that are in disrepair.

Customer Service Hall Of Shame

24/7 Wall St. | Posted 07.19.2014 | Business

When it comes to companies we dread dealing with, we all know who they are. Let’s put it this way, would you rather go to the Apple Genius Bar to fi...

15 Companies With Impossibly Terrible Customer Service

The Huffington Post | Alexis Kleinman | Posted 01.09.2013 | Business

Nothing puts people in a worse mood than having a problem with a product, except waiting on hold for hours with no sign of help or humanity. The A...

Best Buy Allegedly Outs Straight Customer On Facebook

The Huffington Post | Katherine Bindley | Posted 05.03.2012 | Technology

Leaving a phone unattended among friends can mean opening yourself up to being messed with in the form of ridiculous status updates, tweets or texts. ...

Why People Hate Gap.com

The Huffington Post | Jessica Misener | Posted 12.28.2011 | Style

Do you hate tracking down customer service info for your shopping orders online? Doesn't... everyone? It turns out some e-commerce sites are worse ...

No Food, No Drinks, No Strollers, No Change: No Wonder US Retail is Tanking

Martha Rosenberg | Posted 11.02.2011 | Business
Martha Rosenberg

As the retail sector struggles in the recession, stores and restaurants have apparently decided that employees are a dispensable expense.

American Retailers With The Worst Customer Service

Posted 05.25.2011 | Business

Customer satisfaction in the retail and online e-commerce industries is getting worse. There is no single reason for this, but it is likely that the r...

Customer Service FAILS: 10 Industries That Draw The Most Customer Complaints (PHOTOS)

Posted 05.25.2011 | Business

By and large, they're the companies you hate to deal with, but can't avoid. The Better Business Bureau put together its annual ranking of the compani...