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One For The Table

One For The Table

Posted February 11, 2009 | 03:29 PM (EST)

I Love Ooma


If you haven't heard of Ooma, you will soon. I discovered it because I was sick and tired of paying AT&T for a landline we rarely ever used that cost us over $40 a month with no extras. We didn't even have call waiting, which was nice for us, but the busy signal always freaked our friends out. At least they knew we were home even if they couldn't reach us.

One day last fall I came across a message on one of my geek boards about a box that uses your current phone number and phones over the Internet. More research showed that everyone was talking about Ooma, a system that seemed to be as popular as Uma Thurman among the nerd community. I was a bit skeptical until I saw over 75 positive reviews on Amazon. It seemed this system was exactly what I was looking for. Unlike Vonage a similar service that has a monthly fee, once you purchase the Ooma system (about $200), you never have to pay another phone bill again. That's right I said NEVER. Plus, getting to keep our existing home phone number (for a small fee) was essential. We've had it for 12 years and it's the one number my wife can actually remember.

I was worried about the line quality and the set-up - I didn't want to replace my current phone system - but it was super simple to install and so far we haven't had many problems. All I did is plug the Ooma VoIP box (which has an answering machine built in) into my Internet connection and then directly into the base of my Panasonic phone system. Two wires and I was good to go. Sure, it took awhile to figure out how to change the outgoing message, which confused many of our callers (their messages were funny to us) and we hate the fact that we now have call waiting again (we still refuse to click over, only now the callers are transferred to voicemail), but considering the service is FREE it's hard to complain. The only drawback is if your Internet connection goes down, so does your phone. Of course, since we own three cellphones that's not really a major issue. Being without the Internet, that's a nightmare.

One of the best features is that you can control the system settings from the Internet and it even emails my Blackberry every time someone calls and even includes the message. I also love the fact that it immediately sends any unknown/blocked/private callers directly to voicemail. No more telemarketers ringing the house. As they say "Silence is Golden." Unfortunately, that means my wife's boss has to type in *82 every time she calls the house to unblock her number, which makes her very cranky. I'm also blocked while driving in my car because I can't figure out how to pass the phone number from my blue tooth phone through the car's system. So, when I'm driving home and trying to tell my wife when to expect me, she may not see the message (the box is in another room), but it sends me an e-mail from myself letting me know I'm stuck in traffic.

We're three months in and after getting our last bit of mail from AT&T, a credit check for once, we're happy with this choice, even though its taken some getting used to. Sometimes being the gadget guinea pig isn't a bed of roses, but so far our love affair with Ooma is going strong.

-- By Dave Dinsmore

 
 
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03:06 PM on 02/12/2009
People might want to wait for ooma's Telo, which will be out later this year. It seems like a souped-up version of the current machine. I'm going to go with cable-based flat-fee phone service, which is a huge improvement over the phone company, and see how ooma shakes out.
11:41 AM on 02/12/2009
I'm officially sick of these idiotic Web 2.0 names. Ooma sound like the sticky trainwreck left behind after a Roomba gets freaky with Hulu, Vudu, Yoono, thoof, jiglu ooVoo, mzinga and several other nonsensically-named participants. I guess we know that the internets are officially out of .com addresses that resemble something other than sex noises uttered by the criminally insane.

Apparently all those useless web 1.0 hacks with "diva" and "guru" on their business cards got together and formed some kind of idiots' naming club which meets when they finish their 11pm shifts at McStarbucks.

if I ever hear the phrase "Hey, let's Ooma today!" I will personally hire 500,000 people with jackhammers to physically remove California from the rest of the country.
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billkarwin
12:07 PM on 02/12/2009
That's great! Ooma will lead (indirectly) to putting Americans back to work, in jobs that can't be shipped overseas!

Uh, unless they're operating their jackhammers while standing on the California side of the border. Then they'll automatically be overseas as they finish the job.
09:39 AM on 02/12/2009
Does this thing work with wireless internet? I too shut off my home phone after paying so much for it and hardly using it. When someone couldn't reach me on the house phone, they simply called the cell so it was redundant.