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Pam Ross
Pam Ross is a trainer, speaker and culture consultant with infectious enthusiasm and a business mission to unleash talent through engagement and culture. She brings her experience leading people and programs in customer-focused businesses to her clients to develop innovative people and culture development programs.

Pam is a sought after speaker about social media and the workplace and the future of work, and is the Producer of Impact99 and the Reinvent Work Summit. She is the co-author of the Blueprint for Workplace Reinvention, available as an eBook or as a printed Handbook for Leaders. Connect with Pam on Twitter @pamelamaeross or at

Entries by Pam Ross

Digital Fluency, Social Enterprise and Why They are Important for HR

(0) Comments | Posted April 27, 2015 | 8:05 AM

Technology, especially social media, has dramatically changed the way people communicate in recent years, and what I call "digital fluency" has become the business literacy of the 21st century. Digital fluency is the ability to use social and mobile technology to communicate, collaborate and connect with people.

In HR, most...

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Business Leadership Lessons From the World's Best Mayor

(8) Comments | Posted February 6, 2015 | 4:33 PM

Earlier this week, Naheed Nenshi, the Mayor of Calgary, Alberta, was awarded the 2014 "World Mayor Prize" by the World Mayors Foundation. Nenshi is a leader who has broken the mould of city politics and turned government and its traditional forms of communication on its head. This award is so...

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How Work Really Makes Us Feel -- And What We Can Do About It

(1) Comments | Posted July 29, 2014 | 12:22 PM

Last week, Arianna Huffington wrote about what happens when you type "why am" into Google's search engine and allow it to autocomplete your sentence. The results point to an incredibly overtired society. When I saw this, I got curious... I believe that in today's world, we are all...

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Things to Celebrate on Canada's 147th Birthday

(0) Comments | Posted July 1, 2014 | 12:33 PM

I love travelling, but coming home to Canada is always the best part. After my most recent trip abroad (which was absolutely amazing), when I got to the customs department at the airport with "Welcome to Canada" across the doorway, I actually teared up, I was so happy to be...

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Three Rules of Life We Need to Break in Business

(2) Comments | Posted May 21, 2014 | 3:05 PM


Do you remember the lessons you learned in kindergarten? The ones about living life a certain way and treating people right? There are many rules we learn growing up that are helpful in leadership and life -- things like "Wash your hands before...

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4 Leadership Lessons From Canada's Olympic Team

(1) Comments | Posted February 14, 2014 | 2:36 PM

The 2014 Olympic Games have been such a source of Canadian pride, it is difficult to go anywhere and not hear stories of our team's sportsmanship, caring and fun. From the beer fridge that only opens with a Canadian passport, to the Canadian coach who helped a Russian skier complete...

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2014: The Year of Workplace Reinvention

(34) Comments | Posted January 3, 2014 | 7:25 PM

It is the year 2014, and while many organizations are still managing work the way they did in 1980, several are breaking the mold with new ways of leading and working. At a time when Gallup is reporting that only 13 percent of workers are engaged, it is time for...

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