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Preeti Vissa

Preeti Vissa

Posted: March 9, 2011 12:29 PM

Inching Forward on Credit Scores


In December I wrote about problems with traditional credit scoring systems, which put some consumers at a disadvantage because important information isn't included. Now one major credit reporting agency, Experian, has announced a change that represents a meaningful step forward, but it's not enough.

While a person's credit history -- mortgages, car loans, credit cards, etc. -- is included in these models, other types of bill-paying usually are not. Much information that might document that an individual pays his or her bills responsibly -- payments for rent and utilities, for example -- is commonly not included in credit reports. That leaves lots of responsible folks who, for one reason or another, haven't had a lot of credit at a disadvantage, and those left out disproportionately fall into certain demographic groups, including people of color, immigrants, and young adults.

Enter Experian, which announced recently that it would incorporate rent payment data from its recently-acquired RentBureau subsidiary into its credit scores. Experian deserves credit for a step forward that points the way to exactly the sort of changes we need -- but it's only one step, and thus far reviews have been mixed.

For one thing, RentBureau's database only covers about 8 million renters. That's barely more than one-fifth of U.S. rental households, estimated at about 39 million. And some point out that reporting of this additional information may have a negative effect on low-income families struggling to pay the bills during the current recession. In an interview with San Francisco Chronicle columnist Kathleen Pender, tenant advocate Ted Gullicksen worried that "a tenant who is lawfully withholding rent [due to a dispute with the landlord] could be reported as not paying rent."

A little perspective is in order here. It's clearly a good thing for credit scores to contain more thorough and accurate information that truly reflects an individual's willingness to pay their bills, and for that reason other credit reporting agencies should follow Experian's lead. As advocates for consumers, our objective shouldn't be to have only positive information reported, just as parents wouldn't want their child's school to report only the child's good behavior. It's to make sure that the information reported and the resulting credit score accurately reflect the person's willingness to pay their bills, and that these systems treat all groups of potential borrowers equally and fairly.

A lot more work is needed to make credit ratings accurately reflect the real world. Beyond including the most complete data possible regarding rent, utilities and other payments not now captured, it also means finding ways to adjust for special circumstances. For example, if a region (or, as is currently the case, the whole country) is economically depressed, that's going to affect credit scores across the board. That is, individuals' credit scores will dip not because they've suddenly become irresponsible, but because the economy is in the tank, and the models should take that into account.

The law presently allows consumers to dispute inaccurate information on credit reports. In my view, this protection should cover legitimate landlord-tenant disputes, but if that issue needs to be clarified, it should be.

While Experian's action does not by itself create a new day of fairer, more inclusive credit scores, it just might be the first step on a path that will take us there. But no one should take that for granted.

 

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In December I wrote about problems with traditional credit scoring systems, which put some consumers at a disadvantage because important information isn't included. Now one major credit reporting agen...
In December I wrote about problems with traditional credit scoring systems, which put some consumers at a disadvantage because important information isn't included. Now one major credit reporting agen...
 
 
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02:52 PM on 03/10/2011
This just in from another writer on HP today:

"Rents are starting to rise dramatically and in every major metropolitan area are expected to rise from 3 percent to 10 percent in 2011 and beyond. That means a family paying $1,700 a month for an average two-bedroom apartment in San Jose might see a rent hike to nearly $2,000 for the year.

For many families, the extension of middle-class tax cuts will go out the door to their landlord...."

Technically, high credit scores mean lower interest rates.
They intend to help banksters continue to gauge on interest rates. Usory.

The credit reporting agencies are corrupt.
More people will be struggling to pay rents...get behind...more gauging on interest rates.

We're dealing with crooks and con men. They have NO interest in working with people.
Crooks. Con men.

They do not operate in good faith and have no intention of doing it.
Crooks.
01:53 PM on 03/10/2011
I absolutely question the right of any private entity to secretly collect information (much of it dubious) on private citizens for the sole purpose of sullying that private citizen's reputation.
03:58 PM on 03/09/2011
The problem is systemic. The credit bureau system is designed for the benefit of the lenders. There is little or no recourse for consumers if the lender does not agree regarding the disputed info. Essentially, the credit bureaus are to lenders what a baseball bat is to loan sharks.

In any case, I have always found it ironic that in order to have "good credit" you must first be in debt.

It is not a system designed for consumers.
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02:06 PM on 03/09/2011
Credit scoring needs to be a government-regulated enterprise, in its entirety.

"Credit scores" fundamentally affect the financial condition of ... everyone. People, municipalities, companies, and nations. Yet they are promulgated by private individuals who, of course, have plenty of vested interests in the consequences of the scores that they issue.

"What do you want the answer to be?"

When a "private" number has direct "public" consequences, that number must no longer be "private" and the issuing of it must not be secretive and immune to scrutiny.
08:47 PM on 03/09/2011
Yes. Absolutely. Exactly. You summed it up perfectly. And our government (the public, most times) appears to be heading in this direction.