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Answers by Sheryl Sandberg, COO at Facebook and founder of LeanIn.Org, on Quora.
- We have hard conversations. We know we'll never achieve our mission if we aren't communicating openly and honestly with each other. Honest feedback delivered frequently and with good intent is what helps us build better products and developer develop better leaders. It makes us stronger as individuals and as a team. I believe that if you're not having a hard conversation at least once a month - and doing it respectfully - you're not helping yourself and others meet your collective potential.
- We use our product. We're Facebook friends with our coworkers (so we know what's going on in each other's lives, no matter where we're located), we use Facebook Messenger to communicate instantly (so we're always in touch), and we use Groups to connect on projects or passions (so we have a place to share information and have transparent discussions).
- We remind ourselves that our journey is only 1% done. We celebrate our accomplishments but always remember that we're still in the early days of achieving our mission -- we have a lot of work to do, and we're excited about the future.
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A: When I joined Facebook there were only 550 employees and late night meetings and all-night hackathons were a core part of the culture. I realized even before I started that I wasn't going to totally fit it. One night as Mark and I were considering working together, I called Mark at 9pm. He said he was at a dinner and asked if he could call later so I told him I'd be up for another 30 minutes. The next morning he reached out asking if I was feeling ok; he assumed that I'd been sick since I went to bed at 9:30pm. I explained that with two young children, 9:30pm was often my normal bed time. I love that Mark is now experiencing parenthood first hand! I don't think he yet has a 9:30 bedtime, but maybe one day he will.
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