Rachel Carrell
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Entries by Rachel Carrell

NHS 111 Telephone Service Must Be Strengthened, Not Attacked

(2) Comments | Posted May 6, 2013 | 5:13 PM

The NHS has made headlines this week with the new 'NHS 111' phone service, its national helpline for non-emergency calls. Patients have struggled to get through. GPs complained the system was triaging patients inappropriately and wasting their time. One patient died after an ambulance was two...

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What Will We Learn From the Shocking Betrayal of NHS Values in Mid Staffordshire?

(1) Comments | Posted January 24, 2013 | 9:48 AM

We are on the eve of an earthquake in the National Health Service. On 6 February, Robert Francis QC, will present his report into what Health secretary Jeremy Hunt has described as "perhaps the most shocking betrayal of NHS founding values in its history".

The betrayal happened at the...

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Why Skype is Not the Answer for the NHS (But the Internet Might Be)

(0) Comments | Posted November 26, 2012 | 6:00 PM

Dr Hennessey is advising Dave, a student with asthma. It's clear that his asthma is not under control, and he needs to be switched to a different inhaler. Dr Hennessey writes Dave a prescription, gives him a link to an online video showing how to use an inhaler properly, and...

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It's Time to Allow Home Testing Kits for HIV in the UK

(2) Comments | Posted November 25, 2012 | 6:00 PM

A GP told me last week he couldn't remember the last time a woman had come to see him for a pregnancy test. Home pregnancy tests are now so accurate, there's no need to see a doctor.

It's strange now to think that the medical profession was quite unsure about...

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Unleash the Data! Why Patients Need the NHS to Set Their Data Free

(4) Comments | Posted October 28, 2012 | 7:00 PM

Last week Tim Kelsey, the NHS's new (and first ever) national director for patients and information, said that he should be sacked if the UK's healthcare system doesn't undergo a data revolution under his leadership.

His vision is exciting: unleashing data throughout the NHS to reveal brilliant and...

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Why Healthcare Needs a Retail Revolution

(22) Comments | Posted October 16, 2012 | 7:00 PM

A long time ago, in a land not very far away, you couldn't shop after 6 pm, nor at all on Sundays. When you did make it into the shop, you had to ask the grocer for what you wanted and wait for him to hand it to you. The...

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