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Richard Zombeck

Richard Zombeck

Posted: January 11, 2010 11:51 AM

I Refuse to be Ripped Off

What's Your Reaction:

I've about had it with getting screwed by banks and watching while they continue to pick our pockets without even showing us the respect of being sneaky about it. On top of that, this all happens while Congress not only sits and watches but also applauds and rewards their behavior.

I refuse to be ripped off and my only recourse is to not pay.

While there have been smatterings of protests and outrage from Arianna Huffington and the Move your Money Movement, Marcy Kaptur telling homeowners to squat in their homes, Ben Pavone threatening to sue Bank of America, and Ann Minch's Debtors Revolt, has anything really happened to improve our situation or even have an effect on people? The response to this outcry and prodding has been underwhelming.

According to one article, The Move Your Money Movement has 7,000 Facebook fans (to be fair, the number is now above 19,000). Nineteen thousand people who are outraged and ready to do something about bank fees and blatant theft. That's a pretty low turnout compared to over 5 million people who joined "We Will Not Pay To Use Facebook" based on an unfounded rumor.

It's too easy for big banks to ignore the whining of a few thousand on Facebook. Moving your money to community banks and credit unions is a good start, but we also need to reclaim our right to equitable treatment and refuse to ignore the absurd fees and dismal customer treatment from the major banks.

Additionally, banks find it necessary to sneak in extra fees and undisclosed arbitrary charges to pad their books. Charges that can take substantial effort and time to dispute but multiplied by hundreds of thousands of accounts can add up to a bank executives salary.

A colleague of mine bought a washer/dryer at Sears last month. When he pulled out the cash they offered him a 15 percent discount if he put it on his card. At the end of the month he received the bill with 27 percent interest. He's been a loyal customer for thirty years.

My wife and I made it through mortgage negotiations with our bank recently, the three month trial period is over, and we have been approved for a permanent modification. This was not without considerable effort and pain that lasted over 15 months. We were interviewed and scammed so we protested and blogged about it.

We made the third of our modified trial payments before Christmas for the January due date. After insisting the bank put in writing that additional arbitrary charges will not appear on our future statements, today we received a letter from Ocwen that included $120 in late fees and a charge for a "drive by appraisal" of $109. When we asked about the charges, Jennifer Levy, an Ocwen Bank Loan Workout Specialist, responded by e-mail with, "Unfortunately, these are questions I can not answer. You may submit a research request in writing to 407-737-6375. Thank you". A FAX number.

I want to make it clear that when we bought our 1200 square foot home in 2006 we consulted with every loan officer, mortgage broker, and real estate professional we knew and, despite having money for a down payment based on their professional advice, we ended up with a 100 percent financed, no money down, above prime, adjustable rate loan.

I specified "above prime" because I'm anticipating the sanctimonious and anonymous cowardly comments to come. The ones that call me a leech, an idiot and ignorant. And ignorant I was, but I trusted professionals who worked for banks and sold homes for a living to advise me. Much in the same way that I trusted my cardiologist and surgeon when I had open heart surgery two years ago. I'm all about personal responsibility, but everything has its limit. In addition our modification was done internally by our servicer, so no tax dollars were involved or spent.

We originally reached out in September of 2008 (before the Making Home Affordable or HAMP was available) to government organizations like Hope Now, where Diana Esquerra of Nova Debt told us we were the reason the economy was in the state it was in and that we didn't deserve a home due to our irresponsibility. She also noted that we could afford the payment at 9.5% interest rate if we "cut the fat" off our expenses eliminating "basic cable, cell phones, and cars" and she further advised us to lower our heat to reduce our gas bill and spend less on food. As a final act, Ms Esquerra reported her findings to the mortgage servicer, Ocwen.

Our Massachusetts Representatives, Senators, and Attorney General's office were for the most part useless, unhelpful and generally unsympathetic. One of them actually left a half-hearted messages on our voice mail, saying, "I didn't realize you required or expected some kind of action on it."

Consequently, watching the rest of them handle regulation and executive salary in a manner befitting kindergartners is of no surprise.

People are still losing their homes, jobs and dignity. The bank's response to the growing economic troubles, rising delinquencies, and minuscule threat of regulation? Raising fees. What could make more sense than that?

As a result of our mortgage debacle, the credit card companies, despite being paid on time every month, decided to join the fray and jacked our interest rates to 29 percent across the board on existing debt that we'd been paying off religiously. When I called to ask why the interest had been raised, Josh at Chase told me, "Because we can."

So, I stopped paying. Because I can.

Our credit card debt is significantly lower than our share of the bailout and had we not been hit with arbitrary charges that led to more arbitrary charges we would have paid off the small amounts a long time ago. I have no need for a FICO score. We have a roof over our heads for now, transportation, I have a job and my wife is looking, and we have no need for credit cards. We pay our bills and do the right thing, but refuse to be taken advantage of by a company that won't answer their phone, charges interest rates that would make a loan shark blush, and can't provide me with an itemized statement of my charges.

When people like Arianna Huffington, Marcy Kaptur, University of Arizona law professor Brent White, who suggests that people walk away from bad mortgages, come together for a call to action, surely they mean to elicit more of a response than 19,000 Facebook fans.

I refuse to pay. Perhaps you should too.

More at shitheadery.com
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I've about had it with getting screwed by banks and watching while they continue to pick our pockets without even showing us the respect of being sneaky about it. On top of that, this all happens whil...
I've about had it with getting screwed by banks and watching while they continue to pick our pockets without even showing us the respect of being sneaky about it. On top of that, this all happens whil...
 
 
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05:16 PM on 01/29/2010
Why is it that you have to be in financial trouble to qualify for any kind of renegotiation , My equity evaporated right along with the rest ,My work is thinning out right along with everyone else, and while it appears that the fico is is some kinda dangling carrot joke why do I have to have trashed credit before I'm deemed worthy . And I'm wondering why affected people can't band together in a class action law suit against the banking industry( it shouldn't cost individuals too much if there are enough who join (and who wouldn't want to join) with the intent of , if not winning , at least stopping the machine however briefly, or buy some time (No payments, No foreclosures ,until the case is settled ) I would think that if this were big enough it could force some real effort on their part . Any Attorneys out there who don't have conflict of interest issues , who can explain this to Me ?, Have I been watching too much TV ?
04:18 PM on 01/29/2010
I Rarely blog ,I'm not much of a joiner , but In my effforts to stay informed , I watched a video on move your money , that caught my attention , thinking this was an excellent idea I began moving my money right away to a local Credit Union . I gotta believe there are others like myself , the uncounted , who are still reacting to the B.S... Add me to the list
10:36 AM on 01/21/2010
I have to admit, I am confused. If the Big Banks bleed us all dry, where will they continue to get their money? doesn't the system have to work for everyone inorder to continue to work for anyone? I have moved all of my outstanding credit balances to my credit union. I have kept my credit accounts with boa open because I think it just kills them to see all that available credit not being used! I don't think they can really understand that perspective.
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HUFFPOST SUPER USER
GirlFriday123
We all live downstream.
11:09 AM on 01/16/2010
We had a lot of people laugh at us and call us crazy hippies when we started building our house using the principles in Rob Roy's book, Mortgage-Free!: Radical Strategies for Home Ownership (http://www.amazon.com/Mortgage-Free-Radical-Strategies-Ownership-Living/dp/0930031989/ref=sr_1_1?ie=UTF8&s=books&qid=1263657993&sr=8-1).

None of those people are laughing now.

Some of the ideas are a little dated, but the basic principle of buying what you can afford as you can afford it still works.
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HUFFPOST COMMUNITY MODERATOR
Gudrun
My micro-bio is empty
10:30 AM on 01/16/2010
"I want to make it clear that when we bought our 1200 square foot home in 2006 we consulted with every loan officer, mortgage broker, and real estate professional we knew and, despite having money for a down payment based on their professional advice, we ended up with a 100 percent financed, no money down, above prime, adjustable rate loan."

I have to say, I'm amazed that you assumed that any of these people had YOUR best interests at heart. Once their part of the deal was completed, they were not going to think about what would happen to you next, and I'm amazed that you expected that. Congrats on getting the re-fi, how.
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HUFFPOST SUPER USER
GirlFriday123
We all live downstream.
10:58 AM on 01/16/2010
Of course the mortgage companies are working for their own profit, but it's almost like comparing a car dealer who tries to sell a new, running car for the best price he can to a fly-by-night car lot selling a car with brakes that are about to give out. And the difference between cars and mortgages is that at least with a car there are independent mechanics who can look over the car and give you an honest opinion.

What consumer equivalent is there for mortgages? Even your real estate lawyer has a vested interest in seeing that the sale goes through.
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HUFFPOST COMMUNITY MODERATOR
Gudrun
My micro-bio is empty
02:44 PM on 01/16/2010
That's a good question. In this instance, the cautious buyer should be very conservative in their choices. I've never taken as much money on a mortgage as a bank has said I could have.
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HUFFPOST COMMUNITY MODERATOR
msjimmied
09:06 AM on 01/16/2010
I don't see this changing without sweeping changes made to control the financial system. However, we keep hearing them talk about seeking answers, but they do not move. By the time they have the watered down truth the damage is done. Nothing gets done because the politicians need tainted money to win. It's the cushy life style followed by years of more from being a plant for corporations . We know all this. We know it is not going to change. The Supreme Court is going to allow this take over to continue.

Default, but be strategic about it. Plan it so the fallout is minimal. Laws protecting the citizens against the sharks are friendliest in Texas and Florida. Check it out. Your home, car, personal possessions, family heirlooms, pension plans, tools of your trade are protected. In Texas they cannot garnish your wages. I agree it is a lot of trouble. But its worse to be a debt slave. It would be easier to put a moratorium on mortgage rates at 4%, no process needed. The banks can raise it with a 30 day notice, they will also this with the same ease. 8% on credit cards. But it wont happen. The change will not come from the top.

Keep isolating your money from the system that has deserted us. In the meantime, let the revolution brew.
Matoka
Ask The Questions, but Question the Answers.
08:27 AM on 01/16/2010
----and for anyone with half a brain should know ....100% financing was an RX for doom!! If you want to own something SHOW GOOD FAITH MONEY!!!
HUFFPOST SUPER USER
0334231
04:52 PM on 01/16/2010
Well, I have purchased 5 cars in my life time with "ZERO DOWN" and it wasn't doom and gloom for me, I was riding into the sunset....give me a break....
07:52 AM on 01/16/2010
Some of my co-workers don't understand this, but I am actually proud of the fact that I have never owned a house.

Renting is the best way to live within your means.
Matoka
Ask The Questions, but Question the Answers.
08:21 AM on 01/16/2010
NOT!
Matoka
Ask The Questions, but Question the Answers.
08:25 AM on 01/16/2010
That, my friends is the ultimate in SOUR GRAPES --
05:34 AM on 01/16/2010
Ah Yes! EFF CHASE BANK:

Circulate this, better yet, download and print a bunch of 'em and leave them at your local Chase/ Big Bank:

EFF BIG BANKS

http://www.photoanon.com/images/9dwpv520bdykji3hj52g.jpg
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HUFFPOST SUPER USER
karen1p
04:54 AM on 01/16/2010
Do some more investigating. There is a big movement underway of mortgage fraud victims that are fighting back against banks.....fighting hard, I might say. Some of us win. Some of us don't. But at least we are taking our power back, not rolling over when the fraudsters come to steal our homes. Look on livinglies dot wordpress dot com. Or msfraud dot com. Two incredible websites for incredible people standing up to the system that is trying to ruin the American middle class where it hurts.....the wallet.
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IMissAmerica
Sandy Hook Elementary:: Forever in our hearts
06:41 AM on 01/16/2010
the first one, livinglies looks great but msfraud dot com .... really?? have you been there?
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HUFFPOST SUPER USER
karen1p
05:28 PM on 01/16/2010
Ignore the main video with Pelosi's face. There is a lot of good advice and postings of cases won, frauds detected, etc. Keep looking! I promise!
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batmancw
Turn fear against those who prey on the fearful
03:19 PM on 01/15/2010
We should use their own arrogant words against them and call this the "BECAUSE WE CAN" movement.
Whaddaya' think?
01:39 AM on 01/15/2010
.. I'm sorry, but is there some 'legal' reason against advocating everyone just stop paying their credit card bills? .. I mean isn't the entire system really just based on the threat, "this could negatively effect your credit rating" .. isn't the entire system based on the threat that a NUMBER will fall below 600!? .. what if we all, collectively, say, "I don't care about my credit rating" .. what if we all did that for a month - or two - or six - what would that do to a 'too big to fail' bottom line? .. imagine the following business proposal, "so, we have this great idea to make tons of money - we will make unsecured loans to people, as much money as they want, and make profits charging them interest, fees, etc., and we will GUARANTEE their payments by making them AFRAID that a NUMBER will go down"!! .. does that make ANY business sense and isn't that what is essentially going on? .. the 'too big to fail' banks obviously aren't afraid of their credit rating, why should we be afraid of ours? ..
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HUFFPOST SUPER USER
DebtNavigation
Attorney and Author
12:07 PM on 01/19/2010
Burn your FICO!
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batmancw
Turn fear against those who prey on the fearful
07:46 PM on 01/14/2010
I'm right there with you Richard. Don't have a mortgage problem--but I'm sending only token $20 payments to my cards. I've been a good customer with a couple of these for over 10 years, NEVER missed a payment, NEVER been late--pulled my credit report to be sure when they doubled my rates AND took away all remaining available credit. I spoke with my attorney at length, and he agreed that for our situation, stopping paying the cards made the most sense. The money i'll save will quickly allow me to BUY outright things I might've previously financed. Almost all of my debt is personal and unsecured and any real assets my wife and I have are owned by our corporations. As my attorney put it: "you won your home, office and cars. You already have everything you need a good FICO score for." I realize that this may not be a viable option for many, and I urge folks to consult their attorney, accountant or both before choosing this strategy. That said, it's time that WE the people put these banks in their place, because the weasels in DC aren't going to do anything that'll help us.
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batmancw
Turn fear against those who prey on the fearful
07:55 PM on 01/14/2010
Oh, and a little "fun" idea that anyone might want to borrow. Go out and invest in the loudest air horn you can find. When the banks call, IF you decide to answer, talk really softly. At the first sign of them being abusive give them a good loud blast with the air horn. Just a thought that brings a smile to my face.
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batmancw
Turn fear against those who prey on the fearful
08:11 PM on 01/14/2010
Oh, in case you're wondering why i sent the "token" payments--I have my air horn and am looking forward to using it. I know they'd call anyway, but i want to at least give them the chance to be nice before blasting them.
03:22 PM on 01/14/2010
The truth is, it is very hard for banks to make money on checking accounts. US banks spend over $80B per year on building and maintaining their branches, so with the upcoming legislation they need new ways to make money.
It seems time to start considering online checking accounts from institutions that are able to pass their savings from not having branches onto customers in the form of great benefits, such as cash back on all purchases.
Jenna Walker
www.perkstreet.com
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HUFFPOST SUPER USER
eaglett1111
11:45 AM on 01/13/2010
I have my own one year and counting nightmare with Chase to get a modification. Now I am in receipt of an unsigned letter from them thanking me "in advance for your patience and understanding" as they tell me they need an extra 30 days for their response to my Qualified Written Request. These people are ABSOLUTELY CLUELESS about the ruthlessness of their tactics with the people of America and they seem to feel ENTITLED to anything and everything we have, from the homes we live in to our taxpayer money to our patience and understanding at their ineptitude.